Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

- Troubleshooting skills: Ability to diagnose and resolve basic application issues.
- Communication skills: Robust verbal and written communication skills to interact with users and document incidents clearly.
- Technical proficiency: Ability to work with an AS400 operating system, Cobol, DB2 Querying, CL (Command Line).
- Aptitude to learn: Quick learners able to pick up WINS, Nightly jobs and associated Policy Data processing.
- Problem solving skills: Ability to be able to spot trends - Basic DB2 SQL and Data analysis skills - Experience with application performance monitoring tools e.g. Dynatrace/IBM application monitoring tools - Application expertise: Some experience with supporting Legacy AS400 apps or experience in insurance domain. -Perform advanced technical triage, monitor system health and backups, and act as a critical technical bridge between L1 helpdesk and L2/L3 engineering teams.

📌 Senior.5 Support Engineer (Bengaluru)
🏢 Ascendion
📍 Bengaluru