Job Title: Tele Counsellor – International Placements

Job Location: Dwarka

Employment Type: Full-Time

Department: Counselling / Sales / International Placements

Reporting To: Team Leader / Counselling Executive

Job Summary

We are looking for a motivated, confident, and result-oriented Tele Counsellor to join our International Placements team. The candidate will be responsible for contacting prospective candidates, understanding their career goals, explaining international job opportunities, and guiding them through the overseas placement process.

The ideal candidate should possess excellent communication and convincing skills, a customer-focused approach, and the ability to achieve counselling and conversion targets.

Key Responsibilities

- Contact prospective candidates through outbound calls, inbound calls, WhatsApp, email, and other communication channels.
- Explain international job opportunities, overseas recruitment programs, eligibility criteria, and placement procedures.
- Understand candidates’ qualifications, work experience, skills, career preferences, and country preferences.
- Assess candidate suitability for available international job openings and placement programs.
- Generate and follow up on leads received through digital marketing, job portals, referrals, and other sources.
- Schedule counselling sessions and coordinate interviews or consultations with placement consultants.
- Explain documentation requirements, application procedures, recruitment timelines, and applicable service charges transparently.
- Maintain regular follow-ups with interested candidates to improve enrolment and conversion rates.
- Collect and verify preliminary candidate information and coordinate document collection with the recruitment team.




- Update candidate details, call records, follow-up status, and lead progress in the CRM or database.
- Coordinate with recruitment, documentation, visa assistance, and placement teams to ensure smooth candidate processing.
- Achieve daily, weekly, and monthly targets for calls, qualified leads, counselling sessions, and conversions.
- Maintain professional communication and provide a positive candidate experience throughout the process.
- Ensure all communication regarding overseas employment, eligibility, fees, and placement outcomes is accurate and compliant with company policies.

Required Skills and Qualifications
- Minimum qualification: 12th pass or graduate; a bachelor’s degree is preferred.
- 0–3 years of experience in telecalling, telecounselling, sales, customer service, recruitment, or international placements.
- Freshers with strong communication and persuasion skills may also apply.
- Excellent verbal communication skills in English; knowledge of additional languages is an advantage.
- Strong interpersonal, negotiation, and relationship-building skills.
- Ability to explain processes clearly and handle candidate objections professionally.
- Basic computer knowledge and familiarity with MS Excel, email, CRM software, and online communication tools.
- Strong follow-up, time-management, and organizational skills.




- A target-oriented mindset and willingness to work in a quick-paced environment.

Preferred Candidate Profile
- Experience in overseas recruitment, international placements, immigration-related counselling, or international education counselling.
- Familiarity with international job markets, recruitment processes, work permit procedures, and country-specific eligibility requirements.
- Ability to manage a high volume of calls and maintain accurate candidate records.
- A professional, patient, persuasive, and customer-centric approach.

Key Performance Indicators (KPIs)
- Number of outbound and inbound calls handled daily.
- Number of qualified leads generated.
- Number of counselling sessions scheduled.
- Lead-to-counselling and counselling-to-conversion ratios.
- Candidate follow-up completion rate.
- Accuracy and completeness of CRM records.
- Achievement of monthly enrolment or placement-service sales targets.
- Candidate satisfaction and quality of communication.

Salary and Benefits
- Salary: INR 15000-25000
- Incentives based on performance and target achievement.
- Training on international placement processes and counselling techniques.
- Career growth opportunities in recruitment, counselling, and placement management.
- Supportive team environment and performance-based recognition.

How to Apply

Interested candidates can share their updated CV at [email protected] with the subject line as "Tele Counsellor"

Join our team and help candidates explore international career opportunities through professional counselling and placement support.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Sales Counselor (Delhi)
🏢 SIB Technologies Private
📍 Delhi