Relationship Manager (Chennai)

Relationship Manager (Chennai)

17 Oct
|
Motilal Oswal Home Loans
|
Chennai

17 Oct

Motilal Oswal Home Loans

Chennai

Company Description Motilal Oswal Home Finance Limited (MOHFL) focuses on affordable housing solutions for lower and middle-income families across 12 states and 112 locations in Western, North-Central, and Southern India. The company specializes exclusively in retail housing loans, providing long-term home financing to support financial inclusion for underserved households. MOHFL operates with centralized decision-making at its head office and robust risk assessment procedures throughout the loan process to maintain a high-quality loan portfolio.

Backed by its parent company, Motilal Oswal Financial Services Ltd (MOFSL), a diversified financial services provider, MOHFL benefits from strong expertise in knowledge-based wealth creation. The organization is led by experienced housing finance professionals and headed by Mr.

Sukesh

Bhowal, who brings over 27 years of experience in business management, sales and distribution, and mortgage lending.

Role Description The Relationship Manager role is a full-time, in office position based in Chennai. This role involves managing a portfolio of home loan customers, guiding applicants through the loan process, and ensuring a positive experience from initial inquiry to disbursement.

The Relationship

Manager will source new business through channel partners, direct customer outreach, and local market activities, while maintaining strong relationships with existing customers to support retention and cross-selling opportunities. Daily responsibilities include assessing customer needs,



coordinating with credit and operations teams, collecting and verifying documentation, and ensuring compliance with internal policies and regulatory guidelines. The role also requires regular follow-up on leads, achieving sales and collection targets, preparing reports, and representing MOHFL professionally within the local community.

Qualifications

- Strong customer relationship management and interpersonal skills, with the ability to build trust and communicate effectively with diverse customer groups.
- Sales and business development abilities, including lead generation, negotiation, and closure of retail housing loan proposals.
- Basic credit understanding and financial analysis skills to interpret income documents, assess repayment capacity, and support sound lending decisions.
- Knowledge of housing finance products, local real estate market dynamics, and regulatory requirements related to retail home loans.
- Proficiency in documentation, record-keeping, and use of MS Office and CRM or loan management systems.
- Strong problem-solving, follow-up, and time management capabilities to handle multiple cases and meet defined targets.
- Ability to work on-site in Chennai, conduct field visits, and collaborate effectively with internal teams and external partners.
- Graduate degree in any discipline; a specialization in finance, commerce, or business management is preferred.
- Prior experience in housing finance, retail lending, banking, or NBFC sales is strongly preferred.

📌 Relationship Manager (Chennai)
🏢 Motilal Oswal Home Loans
📍 Chennai

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