- Handling customers at workshop and understanding their service requirements
- Preparing job cards with accurate problem description
- Explaining repairs, cost estimates, and delivery timelines to customers
- Coordinating with technicians and workshop team for smooth workflow
- Ensuring timely delivery of vehicles as per commitment
- Regular follow-ups with customers for approvals and updates
- Handling customer complaints and ensuring proper resolution
- Maintaining customer relationship for repeat business
- Ensuring adherence to company and OEM service standards
- Maintaining proper documentation and records of service activities
Skills:
- Customer Handling & Communication
- Service Coordination
- Problem Solving
- Complaint Resolution
- Basic Computer Knowledge
Job Type: Permanent
Pay: ₹14,000.00 - ₹30,000.00 per month
Advantages
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund