Quality Head – Ready Mix Concrete (RMC) Plant

Goregaon & Maljipada

Company: YM Landmark RMC Pvt. Ltd.

Department: Quality Control / Quality Assurance

Designation: Quality Head – RMC

Location: RMC Plant / Multiple Plant Locations

Reporting To: Plant Head / Operations Head / Management

Experience: 8–15 Years in RMC / Concrete / Construction Industry

Qualification: B.E./B.Tech/Diploma in Civil Engineering; M.Tech in Concrete Technology preferred

JOB PURPOSE The Quality Head will be responsible for the overall Quality Assurance and Quality Control (QA/QC) function across the RMC plant and associated project sites.

The role will ensure that all concrete produced and supplied meets the required IS Codes, customer specifications, approved mix designs, quality standards, and project requirements.

The Quality Head will lead the laboratory and quality team, control raw-material quality, monitor production quality, approve mix designs, investigate quality failures, manage customer complaints, and establish systems for continuous improvement.

KEY RESPONSIBILITIESA. Overall Quality Management

- Take complete responsibility for quality control of RMC production and dispatch.
- Establish and maintain the plant's QA/QC systems and procedures.
- Ensure concrete production complies with:
- IS 456
- IS 4926
- IS 10262
- IS 383
- IS 9103
- IS 1199
- IS 516
- IS 2386
- Relevant ASTM/BS standards wherever specified by the client.
- Ensure compliance with customer-approved specifications and project-specific requirements.
- Develop quality objectives, KPIs, inspection procedures, and testing schedules.
- Conduct regular quality audits of plants, laboratories, batching systems, and concrete delivery processes.
- Identify quality risks and implement preventive and corrective actions.

B. Raw Material Quality Control The Quality Head will be responsible for controlling the quality of all incoming raw materials, including:

Cement

- Check cement source, grade, manufacturer certificates and test reports.
- Monitor cement quality and consistency.
- Conduct relevant physical and chemical tests as per applicable standards.
- Maintain cement test records and batch-wise traceability.

Admixtures
- Check manufacturer certificates and technical data sheets.
- Conduct compatibility and performance checks with cement and other materials.
- Monitor dosage and storage conditions.
- Ensure admixture tanks and dosing systems are properly maintained.

Water
- Ensure water used for concrete production meets applicable standards.
- Conduct periodic water quality testing.
- Maintain water-test certificates and records.

SCM / Supplementary Materials

Where applicable, monitor the quality and consistency of:

- GGBS
- Fly Ash
- Silica Fume
- Other approved mineral admixtures.

MIX DESIGN & CONCRETE TECHNOLOGY
- Develop, review and approve concrete mix designs for different grades.
- Handle concrete grades such as:
- M10
- M15
- M20
- M25
- M30
- M35
- M40
- M45
- M50
- M60
- M70 and higher grades as required.
- Develop special concrete mixes based on project requirements.
- Conduct laboratory trials and plant trials.
- Optimize mix designs for:
- Strength
- Workability
- Durability
- Pumpability
- Setting time
- Cost
- Material availability.
- Review and optimize cementitious material consumption.
- Establish water-cement ratio / water-binder ratio controls.
- Monitor admixture dosage and concrete performance.
- Carry out trial mixes before introducing new materials or suppliers.
- Maintain approved mix-design database.

STATISTICAL QUALITY CONTROL The Quality Head should establish a systematic statistical approach to concrete quality.

Responsibilities include

- Grade-wise strength analysis.
- Standard deviation monitoring.
- Target mean strength calculation.
- Coefficient of variation monitoring.
- Moving-average analysis.
- Trend analysis.
- Identification of strength deviations.
- Rejection / non-conformance analysis.
- Mix-design performance monitoring.
- Monthly quality performance reports.

Prepare dashboards showing:

Target Strength vs Actual Strength

CUSTOMER / SITE QUALITY MANAGEMENT The Quality Head will be the primary technical quality contact for major customers and project teams.

Responsibilities

- Attend customer technical meetings.
- Review project specifications.
- Understand concrete performance requirements.
- Coordinate with site engineers.
- Handle technical queries.




- Attend site inspections.
- Resolve quality-related complaints.
- Provide technical recommendations.
- Coordinate cube testing with customers.
- Review third-party laboratory results.
- Support project approvals and technical submissions.

QUALITY COMPLAINT MANAGEMENT

Take ownership of all concrete quality complaints.

Typical complaints may include

- Low slump
- High slump
- Slump loss
- Delayed setting
- Early setting
- Low cube strength
- Honeycombing
- Bleeding
- Segregation
- Cracking
- Pumpability issues
- Surface finish issues
- Temperature-related concerns.

For every major complaint:
- Record the complaint.
- Identify the affected batch/truck.
- Review production records.
- Review raw-material test results.
- Review mix design.
- Check batching records.
- Check transit time.
- Check site handling.
- Conduct investigation.
- Identify root cause.
- Implement corrective action.
- Submit RCA/CAPA report where required.
- Monitor subsequent deliveries.

11. NON-CONFORMANCE / NCR MANAGEMENT
- Establish NCR procedures.
- Identify non-conforming concrete/materials.
- Determine disposition of affected material.
- Conduct root-cause analysis.
- Implement corrective and preventive actions.
- Track closure of NCRs.
- Maintain complete documentation.

Use tools such as:
- 5 Why Analysis
- Fishbone Analysis
- CAPA
- Pareto Analysis
- Trend Analysis.

Evaluate and monitor suppliers of:
- Cement
- Aggregates
- Admixtures
- GGBS
- Fly Ash
- Silica Fume
- Water
- Other construction materials.

Responsibilities:
- Approve new suppliers from a technical quality perspective.
- Review supplier test certificates.
- Conduct incoming material testing.
- Monitor supplier performance.
- Conduct supplier audits when required.
- Maintain approved supplier lists.
- Identify inconsistent material sources.
- Coordinate with Purchase and Management for quality-related supplier decisions.

13. LABORATORY MANAGEMENT

Manage the complete RMC laboratory operation.

Responsibilities include

- Laboratory manpower planning.
- Shift-wise testing arrangements.
- Laboratory housekeeping.
- Testing schedules.
- Equipment maintenance.
- Calibration.
- Chemical/material storage.
- Testing procedures.
- Laboratory records.
- Test-report preparation.
- Internal audits.
- Third-party testing coordination.

Ensure laboratory staff follow approved SOPs and testing procedur

TEAM MANAGEMENT

Lead and supervise

- Quality Managers
- Quality Engineers
- Lab In-Charges
- Lab Technicians
- Site Quality Engineers
- Sampling/Cube Technicians.
- DOCUMENTATION & RECORD KEEPING

Ensure proper maintenance of:
- Mix designs
- Trial mix reports
- Raw-material test reports
- Cement test reports
- Aggregate test reports
- Admixture test reports
- Water test reports
- Cube test reports
- Calibration certificates
- Plant inspection reports
- Quality inspection reports
- Customer complaints
- NCR reports
- RCA/CAPA reports
- Third-party test reports
- Supplier evaluation reports
- Daily quality reports
- Monthly MIS reports.

All records should be properly indexed and traceable.
- QUALITY AUDITS

Conduct

- Daily quality inspections
- Weekly laboratory audits
- Monthly plant quality audits
- Internal quality audits
- Supplier audits
- Customer/project audits
- Process compliance audits.

Identify gaps and ensure timely closure.

COST OPTIMIZATION The Quality Head should support management in reducing concrete production costs without compromising quality.

Areas include

- Cement optimization
- Admixture optimization
- Aggregate optimization
- SCM utilization
- Mix-design optimization
- Reduction of rejected concrete
- Reduction of cube failures
- Reduction of material wastage
- Reduction of customer complaints
- Reduction of rework.

Any cost optimization must maintain required strength, durability and specification compliance.

COORDINATION WITH OTHER DEPARTMENTS The Quality Head will coordinate closely with:

Production

For

- Batch quality
- Mix consistency
- Production parameters
- Material correction.

.

DAILY RESPONSIBILITIES





- Review previous day's quality performance.
- Review cube test results.
- Check raw-material quality.
- Review plant testing.
- Review batching accuracy.
- Monitor concrete production.
- Review customer complaints.
- Check laboratory activities.
- Review site quality issues.
- Coordinate with Plant Head and Production Head.
- Identify deviations and initiate corrective actions.

MONTHLY RESPONSIBILITIES

Prepare a comprehensive Monthly Quality MIS, including:

- Total production
- Grade-wise production
- Strength performance
- Standard deviation
- Cube failure percentage
- Raw-material quality
- Customer complaints
- NCRs
- Rejected concrete
- Plant-wise quality performance
- Mix-design performance
- Cement consumption
- Admixture consumption
- Quality cost
- Corrective actions
- Preventive actions
- Training conducted
- Calibration status
- Supplier performance.

Candidate should have strong knowledge of:
- RMC manufacturing process
- Concrete technology
- Mix design
- High-performance concrete
- High-strength concrete
- Self-compacting concrete, where applicable
- Pumpable concrete
- Concrete durability
- Admixture technology
- Cement chemistry
- Aggregate technology
- Statistical quality control
- Cube testing
- Concrete sampling
- IS codes and standards
- Laboratory management
- Root-cause analysis
- QA/QC documentation.

24. SOFTWARE / REPORTING SKILLS

Candidate should be comfortable with:

- MS Excel
- MS Word
- PowerPoint
- Quality MIS
- Excel-based statistical analysis
- ERP/RMC software, where applicable
- Digital laboratory/testing systems.

Advanced Excel knowledge will be preferred.
- EDUCATIONAL QUALIFICATION

Essential:

- B.E./B.Tech/Diploma in Civil Engineering.

Preferred:

- M.Tech in Concrete Technology / Structural Engineering / Construction Technology.
- Certification in Quality Management / QA-QC.
- Experience with NABL/ISO laboratory systems is an advantage.

26. EXPERIENCE

Preferred experience: 8–15 years

Candidate should preferably have significant experience in:

- Ready Mix Concrete plants
- Concrete quality control
- Concrete laboratory operations
- Mix design
- Large infrastructure projects
- High-rise construction
- High-strength concrete.

Experience handling multiple RMC plants will be an advantage.

- PERSONAL ATTRIBUTES The candidate should demonstrate:

- Robust technical knowledge
- Leadership ability
- Problem-solving skills
- Analytical thinking
- Decision-making ability
- Attention to detail
- Strong communication
- Customer-handling skills
- Team management
- Ability to work under pressure
- Willingness to travel between plants and project sites
- Solid documentation discipline.

28. AUTHORITY & ACCOUNTABILITY The Quality Head shall have the authority to:
- Stop or hold dispatch of concrete where significant quality deviations are identified.
- Reject non-conforming raw materials.
- Recommend supplier rejection/change based on quality performance.
- Hold non-conforming batches for investigation.
- Require corrective action from production/site teams.
- Approve/recommend mix designs as per company authorization matrix.
- Escalate critical quality issues directly to senior management.

The Quality Head is accountable for ensuring that quality is not compromised for production targets or delivery pressure.

REPORTING STRUCTURE

Management / Operations Head

↓

Quality Head – RMC

↓

Quality Managers / Plant Quality Engineers

↓

Lab In-Charge

↓

Lab Technicians / Cube Technicians

IDEAL CANDIDATE PROFILE An ideal candidate will be an experienced RMC Quality Head / Senior Quality Manager / Concrete Technologist with strong hands-on knowledge of concrete mix design, laboratory testing, quality systems, customer technical coordination and multi-plant quality management.

The candidate should be capable of independently managing the complete quality function from raw-material receipt → laboratory testing → mix design → batching → fresh concrete → delivery → cube testing → strength analysis → customer complaints → RCA/CAPA → quality MIS.

Job Types: Full-time, Permanent

Benefits

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Education:
- Bachelor's (Required)

Pay: ₹60,000.00 - ₹120,000.00 per hour

Benefits

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

📌 Quality Head (Rmc pant) (Goregaon)
🏢 YM Landmark RMC
📍 Goregaon