Job Title: Quality Control Manager

Department: Quality Control (QC)

Industry: Beauty Care, Personal Care, Cosmetics & Pharmaceutical Manufacturing

Reporting To: Head – QA/QC / Factory Head

Location: Manufacturing Plant

1. Job Purpose To lead and manage all Quality Control laboratory activities, ensuring that raw materials, packaging materials, finished goods, microbiological samples, and stability samples are tested and released within defined timelines. To maintain compliance with cGMP, cGLP, applicable regulatory requirements, and company Quality Management System (QMS) standards while ensuring laboratory safety, data integrity, cost control, and continuous improvement.

2. Key Responsibilities

A. Safety, Health & Environment

- Maintain a zero-accident objective and ensure a safe working environment within the QC laboratory.
- Conduct regular safety awareness sessions and ensure adherence to safety procedures.
- Ensure proper handling, storage, labeling, and disposal of laboratory chemicals, reagents, and hazardous materials.
- Ensure availability and proper use of PPE, emergency equipment, and chemical safety documentation.
- Identify laboratory hazards and implement corrective and preventive actions.

B. Quality Management System (QMS) & Compliance

- Ensure effective implementation and compliance with the Quality Management System (QMS).
- Manage Out of Specification (OOS), Out of Trend (OOT), deviations, laboratory incidents, and investigations.
- Ensure timely root cause analysis, CAPA implementation, effectiveness checks, and closure of quality events.
- Maintain laboratory documentation, SOPs, specifications, analytical methods, and records in accordance with cGLP and cGMP requirements.
- Ensure data integrity, traceability, and accuracy of laboratory results.
- Maintain continuous audit readiness for internal, customer, and regulatory inspections.

C. Laboratory Operations & Product Testing

- Plan, execute, and monitor timely testing of:
- Raw Materials (RM)
- Packaging Materials (PM)
- Finished Goods (FG)
- Microbiological samples
- Stability samples
- Water and other applicable in-process samples
- Ensure testing and product release activities are completed within approved timelines.
- Review analytical results, laboratory records, and Certificates of Analysis (COAs) before approval, as authorized.
- Coordinate with QA, Production, R&D;, Regulatory Affairs, Stores, and other departments to resolve quality-related issues.
- Monitor pending samples, testing backlogs, and release timelines to prevent unnecessary delays.

D. Validation & Qualification

- Plan and coordinate analytical method validation and verification,



as applicable.
- Coordinate process validation (PV), method transfer (MT), and other relevant validation activities with concerned departments.
- Manage external laboratory testing, including sample dispatch, coordination, report review, and timely follow-up.
- Ensure proper qualification, calibration, and maintenance of laboratory instruments and equipment.
- Ensure stability studies are conducted according to approved protocols and schedules.

E. Laboratory Management & Cost Control

- Maintain proper laboratory housekeeping, cleanliness, organization, and equipment upkeep.
- Ensure availability and controlled consumption of laboratory chemicals, reagents, reference standards, glassware, and consumables.
- Monitor instrument calibration schedules, preventive maintenance, and equipment breakdowns.
- Control external laboratory testing costs through appropriate planning, vendor coordination, and review of testing requirements.
- Minimize wastage, repeat testing, and avoidable laboratory expenses without compromising quality or compliance.
- Maintain inventory records, usage logs, and minimum stock levels for critical laboratory materials.

F. People Management & Training

- Lead, supervise, and develop QC executives, officers, analysts, and microbiology personnel.
- Allocate daily responsibilities and monitor individual and team performance.
- Identify training needs and ensure competency in analytical techniques, SOPs, data integrity, safety, cGMP, and cGLP.
- Conduct regular training, performance reviews, and skill assessments.
- Develop team capabilities, cross-functional skills, and succession plans for critical QC positions.
- Promote accountability, teamwork, discipline, and a quality-driven culture.

G. Process Optimization & Continuous Improvement

- Improve laboratory workflows, sample turnaround time, testing productivity, and release efficiency.
- Identify opportunities to optimize analytical methods, resource utilization, and laboratory processes.
- Reduce recurring deviations, OOS/OOT events, documentation errors, and testing delays through effective corrective actions.
- Establish and monitor QC performance indicators and implement improvement plans.




- Support the implementation of laboratory digitalization and data management systems, where applicable.

3. Key Performance Indicators (KPIs)

- Zero preventable laboratory accidents and effective safety compliance.
- Timely testing and release of RM, PM, FG, microbiology, and stability samples.
- On-time closure of OOS, OOT, deviations, CAPA, and laboratory investigations.
- Compliance with calibration, maintenance, qualification, and validation schedules.
- Audit readiness and timely closure of audit observations.
- Accuracy, completeness, and integrity of laboratory documentation.
- Effective control of laboratory consumables, chemical inventory, and external testing costs.
- Completion of employee training and competency assessments.
- Reduction in repeat testing, avoidable errors, and laboratory backlogs.
- Achievement of departmental productivity and process improvement targets.

4. Qualification & Experience

- M.Sc. in Chemistry, Analytical Chemistry, Microbiology, or a relevant scientific discipline; B.Pharm/M.Pharm may be considered as appropriate to the role.
- Relevant experience in Quality Control within pharmaceutical, cosmetics, personal care, or beauty care manufacturing.
- Experience in laboratory operations, analytical testing, microbiology, stability studies, QMS, OOS/OOT investigations, and audit management.
- Practical knowledge of cGMP, cGLP, data integrity, validation, calibration, and laboratory documentation.
- Experience in leading teams, managing laboratory resources, and coordinating with cross-functional departments.

5. Required Skills & Competencies

- Robust leadership and team management.
- Analytical thinking and problem-solving.
- Sound knowledge of quality systems and regulatory compliance.
- Planning, execution, prioritization, and time management.
- Investigation, root cause analysis, and CAPA management.
- Cost consciousness and resource optimization.
- Effective communication and cross-functional coordination.
- High standards of integrity, accountability, and attention to detail.

6. Authority & Accountability

- Responsible for QC laboratory performance, testing compliance, documentation, personnel, equipment, and laboratory safety.
- Authorized to review and approve laboratory records and analytical results within the approved authorization matrix.
- Responsible for escalating critical quality, safety, data integrity, and compliance risks to management.
- Product release or rejection decisions shall be made only within formally assigned authority and applicable company procedures.

Pay: ₹60,000.00 - ₹80,000.00 per month

Work Location: In person

📌 QC Head (Naroli)
🏢 Khushboo Beauty Care
📍 Naroli