Hiring: Executive – Operations

Location: Gurgaon

Employment Type: Full-time

Experience: 1–3 years

We are looking for an Executive – Operations to ensure the smooth day-to-day functioning of our center through coordination, SOP adherence, quality checks, and accurate reporting.

Key Responsibilities

- Coordinate with clinical, front office, billing, pharmacy, diagnostics, housekeeping, and other teams for seamless patient flow
- Act as the point of contact between the center and the central operations team
- Ensure staff follow approved SOPs and flag deviations to the Center Head
- Conduct regular audits of processes, documentation, cleanliness, and service standards
- Track patient feedback and complaints and ensure timely resolution




- Resolve day-to-day operational issues and escalate critical matters
- Prepare and submit daily, weekly, and monthly MIS reports accurately and on time

Requirements

- Graduate in any discipline (degree or diploma in Hospital / Healthcare Administration preferred)
- 1–3 years of experience in operations, preferably in a hospital or healthcare setting
- Robust coordination and follow-up skills
- Working knowledge of MS Excel and MIS reporting
- Good written and verbal communication
- Attention to detail and ability to work under pressure
- Familiarity with HIS or other hospital software (preferred)

📌 Operations Executive (Gurugram)
🏢 Oncare
📍 Gurugram