Manager - OSS &

- Tools Job Level/ Designation M1/AGM Function / Department SNOC/OSS &
- Tools Location Pune/Hyderabad Job Purpose This role is responsible for managing, maintaining, and continuously enhancing in-house developed automation platforms, web portals, and reporting solutions that support critical business and operational functions. The position ensures the availability, performance, security, scalability, and reliability of applications built on Python, Node.js, and React.js , operating in Linux environments and integrated with backend databases such as MySQL, PostgreSQL, and Oracle . The role encompasses end-to-end application support, including troubleshooting application and database issues, implementing functional and technical enhancements, optimizing system performance, and automating operational processes. It also ensures compliance with established coding, deployment, security, and operational standards. Working closely with Operations, Infrastructure, and Development teams, the incumbent drives continuous improvements, maintains system stability, and delivers scalable, efficient, and business-aligned automation and reporting solutions that enhance operational effectiveness and support organizational objectives.

Key Result

Areas/Accountabilities Application Management &

- Support Development, Enhancement &
- Automation Database Management Linux System &
- Deployment Management. Monitoring, Reporting &
- Performance Optimization Incident, Change &
- Problem Management Security &
- Compliance Documentation &
- Knowledge Management Continuous Improvement &
- Innovation Core Competencies, Knowledge,



Experience Core Competencies: Strong troubleshooting and problem-solving skills.

Experience in supporting automation tools, portals, and reporting platforms. Good understanding of application support and production environments. Ability to automate manual processes and improve operational efficiency. Strong ownership, accountability, and execution focus. Ability to work independently and manage multiple priorities effectively. Good communication and collaboration skills. Continuous improvement and innovation mindset.

Technical Knowledge: Proficiency in Python, Perl, Node.js, React.js and PHP Strong coding, debugging, and troubleshooting capabilities. Good knowledge of Linux administration and shell scripting. Hands-on experience with MySQL, PostgreSQL, and Oracle databases. Expertise in SQL development, database support, and performance tuning . Basic understanding of web servers, APIs, and application deployment processes .

Experience in application support, automation, and production setting management . Strong analytical and problem-solving skills with a focus on operational efficiency.

Experience: 4 years of experience in application support, automation, or development Experience managing in-house portals, automation tools, and reports Experience working in Linux production environments Telecom Domain knowledge is required Operations Experience is much preferred Must have technical / professional qualifications Engineering Graduate in any of these areas Electronics & communications Computer Science Information Technology Experience Level Mid Level

📌 Manager - Operations Support Systems and Automation Tools (Pune)
🏢 Vi (Vodafone Idea)
📍 Pune