· Job Brief:

The IT Executive will be responsible for managing and maintaining the firm's internal IT infrastructure, systems, hardware, software, network and day-to-day technical support. The role includes troubleshooting server, LAN, Wi-Fi, computer, printer and application-related issues, maintaining data backup and security, coordinating with IT vendors, and ensuring smooth and uninterrupted IT operations. The candidate should have strong problem-solving skills, practical troubleshooting knowledge, good communication, and the ability to handle multiple IT issues professionally and on time.

· Education Requirement:

o Bachelor's degree in BCA, B.Sc. Computer Science, B.Tech, MCA or a related field.

· Roles and Responsibilities:

· Manage, maintain, and troubleshoot office computers, laptops, printers, scanners and other IT equipment.

· Manage and troubleshoot office servers, shared folders, user access and internal systems.

· Monitor and resolve LAN, Wi-Fi, internet, router, switch and other network connectivity issues.

· Install, configure, update and maintain operating systems, software and required office applications.

· Provide day-to-day technical support to employees and resolve IT complaints within a reasonable time.

· Troubleshoot accounting, office and other business applications and coordinate with software vendors/developers when required.

· Maintain proper user access, permissions and system security as per company requirements.

· Ensure antivirus,



security updates and other basic cybersecurity controls are maintained.

· Ensure regular backup of important company data and assist with data recovery when required.

· Maintain records of IT assets, hardware, software, repairs and IT services.

· Coordinate with internet, hardware, software and other IT service providers and follow up until issue closure.

· Handle multiple IT issues simultaneously and prioritize them based on urgency and business impact.

· Assist in software upgrades, application testing and implementation of new IT systems.

· Maintain confidentiality and security of company and client-related data.

· Ensure timely closure and proper documentation of IT-related issues and support activities.

What We’re Looking For:

· Good technical troubleshooting and problem-solving skills

· Practical knowledge of computer hardware, software and networking

· Basic knowledge of server administration, backup and data recovery

· Understanding of IT security and cybersecurity practices

· Good communication and coordination skills

· Professional attitude & team spirit

· Ability to work independently and take ownership of IT issues

· Handling of Pressure

· Willingness to learn and adapt to new technologies

Why Join Us?

Great Work Environment

Growth Opportunities

Learning & Development

Salary as per Industry Norms.

Perks

- Leave encashment
- Paid time off

Work Location: In person

📌 IT Executive (Patna)
🏢 P jyoti u0026
📍 Patna