Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Work Location -Bangalore

Key Responsibilities

- Handle inbound and outbound calls from international customers.
- Communicate fluently and professionally in English.
- Understand customer concerns and provide appropriate solutions.
- Resolve customer queries related to products, services, billing, or technical issues.
- Maintain a polite, positive, and qualified approach throughout every interaction.
- Meet performance targets for call quality, customer satisfaction, and productivity.
- Maintain accurate customer records and update information in the system.
- Follow company policies, procedures, and quality standards.

Required Skills and Qualifications

- Excellent verbal and written English communication skills.
- Good listening, comprehension, and interpersonal skills.
- Ability to handle customer queries confidently and professionally.
- Strong problem-solving and customer-handling abilities.
- Basic computer knowledge and typing skills.
- Willingness to work in rotational shifts,



including night shifts.
- Ability to work in a team-oriented and target-driven environment.

Candidate Profile

- Freshers and experienced candidates are welcome.
- Candidates should be confident, enthusiastic, and customer oriented.
- A degree is preferred, depending on company requirements.
- Candidates must be comfortable communicating with international customers.

What We Offer

- Attractive salary package.
- Training and development opportunities.
- Career growth in the customer service industry.
- Supportive work environment.
- Performance-based incentives, where applicable.

Interested candidates can apply now!

Apply now to start your career in international customer support!

- B.E ,B.Tech,B.Sc,Post-Graduation Fresher’s are not eligible
- Please bring the original physical copy of any of your identification documents for verification.
- Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

📌 International voice support Executive (Bengaluru)
🏢 Firstsource
📍 Bengaluru