17 Oct
|
Lyros Technologies-CMMI Level 3
|
Bengaluru
17 Oct
Lyros Technologies-CMMI Level 3
Bengaluru
We are seeking a motivated and enthusiastic International Call Center Executive to join our team in Karnataka. The ideal candidate will be responsible for providing exceptional customer service and support to our international clients. This role requires excellent communication skills, a friendly demeanor, and the ability to handle customer inquiries effectively.
As an International Call Center Executive, you will be the first point of contact for our customers, addressing their needs and ensuring a positive experience.
Key Responsibilities
- Handle inbound and outbound calls from international customers, providing assistance and resolving issues in a timely manner.
- Maintain a high level of professionalism and customer service during all interactions.
- Document customer interactions and feedback accurately in the system.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Participate in training sessions to enhance product knowledge and customer service skills.
Required Skills
- Strong verbal communication skills in English.
- Ability to work in a fast-paced workplace and manage multiple tasks.
- Basic computer skills and familiarity with call center software.
- A positive attitude and a willingness to learn. This is an excellent opportunity for individuals looking to start their career in the call center industry, especially those with a passion for customer service. If you are eager to grow and develop your skills in a dynamic environment, we encourage you to apply.
This job is provided by Shine.com
📌 International Call Center Executive (Bengaluru)
🏢 Lyros Technologies-CMMI Level 3
📍 Bengaluru