WritingJob Description: Inside Sales Executive – Policybazaar

Company: Policybazaar

Job Title: Inside Sales Executive

Department: Sales / Customer Acquisition

Industry: Insurance and Financial Services

Experience: 0–3 Years (Freshers may apply, subject to hiring requirements)

Qualification: Graduate in any discipline preferred

Job Type: Full-Time

About Policybazaar

Policybazaar operates a digital insurance comparison and purchasing platform that helps customers explore, compare, and purchase insurance and related financial products. The company focuses on providing customers with convenient access to insurance solutions based on their individual needs.

Job Summary

Policybazaar is looking for a motivated and result-oriented Inside Sales Executive to connect with prospective customers, understand their insurance requirements, explain suitable products, and convert leads into successful sales. The candidate will be responsible for managing sales leads, conducting follow-up calls, addressing customer queries, and achieving assigned sales targets.

The ideal candidate should possess excellent communication and convincing skills, a customer-focused approach, and the ability to work in a target-driven sales environment.

Key Responsibilities

- Lead Management: Contact prospective customers through inbound and outbound calls to understand their insurance requirements.
- Customer Needs Assessment: Understand customer preferences, budgets, and coverage requirements to recommend suitable insurance products.
- Insurance Product Sales: Explain insurance features, benefits, coverage, premiums, eligibility criteria, and policy terms to prospective customers.
- Lead Conversion: Convert qualified leads into successful sales by providing relevant information and addressing customer concerns.
- Sales Target Achievement: Achieve daily, weekly, and monthly sales targets as assigned by the sales manager.
- Customer Follow-ups: Follow up with interested prospects,



maintain regular communication, and encourage timely purchase decisions.
- Customer Relationship Management: Build positive customer relationships through professional communication and responsive service.
- Objection Handling: Address customer doubts, clarify product-related questions, and handle sales objections effectively.
- Cross-selling and Upselling: Identify suitable opportunities to recommend additional or enhanced insurance products based on customer needs.
- CRM Management: Update customer details, lead status, call outcomes, and follow-up schedules in the CRM system.
- Sales Documentation: Assist customers with the required information and documentation during the purchase process.
- Customer Service: Provide accurate product information and coordinate with relevant teams to resolve customer queries.
- Compliance: Follow company sales processes, customer communication standards, and applicable insurance regulations.
- Performance Reporting: Track sales performance, lead conversion rates, and follow-up activities, and report progress to the sales manager.

Candidate Requirements
- Graduate in any discipline preferred.
- Freshers or candidates with prior experience in inside sales, telesales, telemarketing, or customer service may apply, depending on hiring criteria.
- Excellent verbal communication and convincing skills.
- Strong customer-handling and relationship-building abilities.
- Ability to understand customer needs and explain products clearly.
- Confidence in handling inbound and outbound sales calls.




- Target-oriented mindset with strong motivation to achieve sales goals.
- Basic computer knowledge and familiarity with CRM systems preferred.
- Good negotiation, problem-solving, and objection-handling skills.
- Ability to work in a fast-paced, performance-driven environment.
- Willingness to work in shifts or meet calling schedules as required.

Required Skills
- Inside Sales and Telesales
- Lead Generation and Lead Conversion
- Customer Acquisition
- Insurance Product Knowledge
- Customer Relationship Management (CRM)
- Sales Negotiation and Convincing Skills
- Cross-selling and Upselling
- Customer Query Handling
- Follow-up and Pipeline Management
- Communication and Interpersonal Skills
- Sales Reporting and Target Achievement
- Problem-solving and Objection Handling

Key Performance Indicators (KPIs)
- Achievement of monthly sales targets.
- Number of leads contacted and qualified.
- Lead-to-sale conversion rate.
- Number of successful policy sales.
- Follow-up effectiveness and lead pipeline management.
- Customer satisfaction and quality of customer interactions.
- Accuracy of CRM updates and sales records.
- Compliance with sales processes and applicable insurance guidelines.

Work Workplace The Inside Sales Executive will work in a sales-oriented environment, primarily communicating with customers over the phone and through digital channels. The role involves managing leads, explaining insurance products, conducting follow-ups, maintaining customer records, and meeting sales targets.

Ideal Candidate Profile The ideal candidate is a confident, persuasive, and customer-focused professional who can understand customer requirements, explain insurance products effectively, build trust, and convert prospective customers into buyers while maintaining high standards of service and compliance.

Pay: ₹300,000.00 - ₹600,000.00 per year

Work Location: In person

📌 Inside Sales Executive (Gurugram)
🏢 Hirevoo Marketing and Consultancy Private
📍 Gurugram