Senior Customer Service Executive – International Voice Process

Job Location: Kolkata, West Bengal

Job Type: Full-Time

Experience Required: 1–3 Years

Qualification: Any Graduate

Salary: ₹3.5 LPA – ₹5 LPA

We are looking for experienced customer service professionals for the position of Senior Customer Service Executive – International Voice Process in Kolkata. Candidates with experience in international voice processes, strong communication skills, and a customer-focused approach are encouraged to apply.

Key Responsibilities

- Handle customer queries through international voice calls and chat support.
- Provide prompt, accurate, and professional resolutions to customer concerns.
- Maintain high standards of customer service and call quality.
- Document customer interactions accurately in the system.
- Follow company policies, process guidelines, and quality standards.
- Communicate professionally with international customers and ensure a positive customer experience.





Eligibility Criteria
- Any Graduate.
- 1–3 years of relevant customer service experience.
- Experience in an International Voice Process is required.
- Good verbal communication and customer-handling skills.
- Willingness to work in rotational shifts.

Salary & Benefits
- Annual CTC: ₹3.5 LPA – ₹5 LPA.
- 5 days working.
- 2 rotational week-offs.
- Rotational shifts.
- Cab facility available.

How to Apply

Interested candidates can share their updated CV at:

Email: [email protected]

Apply now to take the next step in your customer service career!

Job Type: Full time

Work Location: Kolkata

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Pay: ₹27,000.00 - ₹30,000.00 per hour

Work Location: In person

📌 HIRING ALERT | KOLKATA | INTERNATIONAL VOICE PROCESS
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