Company Description ANR Business Consulting delivers smart, reliable offshore support that helps businesses scale and operate more efficiently. The company specializes in recruitment support, virtual assistants, accounting, digital marketing, and IT solutions for clients seeking cost-effective growth. By combining skilled offshore talent with a strong client-first mindset, ANR Business Consulting enables organizations to reduce costs, improve productivity, and focus on strategic priorities.

The team provides flexible, scalable support tailored to each client’s operational needs, making ANR a trusted partner for long-term business success.

Role Description The Guest Relations Officer is a full-time, remote role responsible for providing a welcoming, professional experience to clients and visitors through digital and phone-based channels. Day-to-day tasks include managing incoming inquiries, responding to guest questions, and ensuring that all interactions reflect high-quality customer service standards. The role involves coordinating virtual reception activities, such as handling calls, emails, and appointments, while maintaining accurate records of guest interactions.

The Guest Relations





Officer will also monitor customer satisfaction, resolve concerns promptly, and collaborate with internal teams to support smooth business operations. This position requires consistent, qualified communication and a proactive approach to enhancing the guest experience.

Qualifications

- Strong Guest Relations and Customer Satisfaction skills to ensure a positive experience for all visitors and clients.
- Solid Customer Service and Communication skills to handle inquiries, resolve issues, and maintain professional interactions.
- Experience with Receptionist Duties, including managing calls, emails, and appointment scheduling in a remote environment.
- Proficiency with common office and communication tools (e.g., email, video conferencing, CRM or ticketing systems).
- Excellent written and verbal communication skills in English.
- High level of professionalism, reliability, and attention to detail.
- Ability to work independently, manage time effectively, and adapt to changing priorities.
- Previous experience in guest relations, customer service, or administrative support is preferred.

📌 Guest Relations Officer (India)
🏢 ANR Business Consulting
📍 India