Key Responsibilities: Welcome guests and provide excellent customer service. Assist with ticket bookings and resolve guest queries. Support F&B; counters and promote upselling. Handle guest complaints and ensure guest satisfaction. Maintain hygiene and follow operational SOPs.
Eligibility Criteria: Qualification: 12th Pass / BHM (Bachelor of Hotel Management). Freshers with BHM qualification are welcome, provided they have relevant training or internship experience. 8–12 months of experience in Hospitality, Retail, or F&B; operations preferred. Positive communication skills in English and the local language. Basic knowledge of POS billing and cash handling. Strong customer service and guest-handling skills.