Key Responsibilities

- Handle OPD and IPD billing, including patient registration, consultation charges, investigations, procedures, and other hospital services.
- Manage patient registration, appointment scheduling, and front desk inquiries.
- Coordinate IPD admissions, room/bed allotment, patient transfers, and discharge billing.
- Prepare accurate bills, invoices, receipts, and payment records.
- Collect cash, card, UPI, and other authorized payments and maintain proper transaction records.
- Verify patient details, billing information, and applicable tariffs before generating bills.
- Coordinate with doctors, nursing staff, the Accounts Department, Pharmacy, and other hospital departments for smooth patient services.
- Assist patients and attendants with billing-related queries in a courteous and skilled manner.
- Handle TPA, insurance, and cashless billing documentation, wherever applicable.
- Maintain daily cash reports, billing summaries, and shift handover records.
- Ensure accurate data entry and confidentiality of patient information.
- Follow hospital policies, billing procedures, and established service standards.





Required Qualifications & Skills
- Graduate in any discipline; relevant hospital administration or healthcare qualifications will be an advantage.
- 1–3 years of experience in hospital front office operations and OPD/IPD billing.
- Practical knowledge of hospital billing software or Hospital Information Management Systems (HIMS).
- Understanding of patient admission, discharge, billing, and payment collection procedures.
- Basic knowledge of MS Office and billing documentation.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work in shifts, including rotational duties as required.
- Strong attention to detail, accuracy, and problem-solving skills.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

- Paid time off
- Provident Fund

Application Question(s):
- Do You have Knowledge of OPD & IPD Billing
- Are you comfortable for Rotational Shift
- Do you have Hospital Billing Experience

Work Location: In person

📌 Front Office Executive (Receptionist) (Najafgarh)
🏢 Gayatri Hospital Private
📍 Najafgarh