17 Oct
|
Ashiana
|
Kolkata
- Experience: Typically 10 to 15 years in B2C & MICE holiday package/tour sales.
- Languages: Proficiency in English, Hindi, and Bengali (for local market handling)
- Handle travel sales enquiries through calls, Whatsapp, email, and other channels and convert enquiries into confirmed bookings.
- Understand clients’ travel requirements, budget, destination, duration, and preferences and suggest suitable packages.
- Prepare and share customized international tour packages according to customer requirements.
- Handle the complete sales cycle from lead generation → follow-up → negotiation → booking → payment → confirmation.
- Maintain regular follow-ups with leads and ensure maximum conversion into bookings.
- Achieve monthly and individual sales targets as assigned by management.
- Have strong knowledge of tour packages, sightseeing, transfers, visas, and travel-related services.
- Coordinate with operations to ensure smooth execution of bookings.
- Negotiate with clients and suppliers to provide competitive pricing and attractive packages.
- Maintain proper records of leads, follow-ups, quotations, bookings, payments, and conversions.
- Generate repeat business and referrals by maintaining good relationships with existing customers.
- Identify new sales opportunities through outbound calls, existing databases, references, and other sources.
- Resolve customer queries and complaints professionally and ensure a high level of customer satisfaction.
- Stay updated with new destinations, travel trends, packages, seasonal offers, and competitor pricing.
- Work closely with the sales and operations team to achieve overall company revenue targets.
- Prepare daily/weekly sales reports and provide regular updates to management.
- Maintain skilled communication and build long-term relationships with clients.
Pay: ₹42,000.00 - ₹60,000.00 per month
Benefits
- Cell phone reimbursement
Work Location: In person
📌 EXPERIENCE TRAVEL CONSULTANT (Kolkata)
🏢 Ashiana
📍 Kolkata