Role Overview We are hiring Telugu-speaking Customer Support Executives for a BPO voice process. Candidates should communicate clearly, understand customer queries and provide qualified support. Selection includes the client’s prescribed Versant/Voice4 (V4) communication assessment.
Key Responsibilities Handle customer calls professionally in Telugu. Listen to customer queries and provide accurate responses. Follow process guidelines and approved call scripts. Record customer interactions accurately in the system. Escalate unresolved issues to the appropriate team. Maintain customer confidentiality and meet attendance and service-quality expectations.
Required Skills Fluent spoken Telugu with clear, understandable pronunciation.
📌 Customer Support Executive (Mysuru)
🏢 Omnia Core
📍 Mysuru
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