Customer Support Executive (CSE) (Chennai)

Customer Support Executive (CSE) (Chennai)

17 Oct
|
Genesis Finserve
|
Chennai

17 Oct

Genesis Finserve

Chennai

– Customer Support | Tele marketing

Freshers 0 – 6 month exp

Need : Good Fluency In Tamil & Reasonable in English is ok.

Timings – 9.30 – 6pm

Sunday – Off

Core Responsibilities

- Outbound Lead Generation: Initiate outbound calls to potential customers using a provided database to introduce our products/services and generate active interest.
- Sales Pitching & Conversion: Deliver engaging, explicit, and structured sales presentations tailored to the prospect's needs to drive high conversion rates.
- Relationship Management: Build rapport with prospects, answer inquiries, explain product benefits clearly, and resolve customer complaints professionally.
- Data & CRM Management: Maintain precise, up-to-date records of all telephonic interactions, customer feedback, and sales pipeline statuses within the CRM software.
- Follow-ups: Conduct structured follow-up calls with warm prospects to systematically guide them through the sales funnel.

Pay: ₹12,000.00 - ₹17,000.00 per month

Work Location: In person

📌 Customer Support Executive (CSE) (Chennai)
🏢 Genesis Finserve
📍 Chennai

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