- Handle client enquiries related to home nursing, elderly care, patient care, and caregiver services.
- Understand clients’ and family members’ care requirements and provide suitable service information.
- Explain service packages, charges, procedures, and terms clearly to clients.
- Maintain regular communication with clients and their family members.
- Coordinate with nurses, caregivers, and the operations team to arrange required services.
- Follow up with clients after service commencement to ensure proper coordination.
- Receive client feedback and assist in resolving service-related concerns promptly.
- Maintain accurate records of client details, enquiries, follow-ups, and feedback.
- Build positive relationships with clients, hospitals, doctors,



and referral partners.
- Support client retention and service continuity by providing professional and compassionate customer service.

Job Types: Full time, Part-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹38,500.00 per month

Benefits

- Cell phone reimbursement
- Provident Fund

Education:
- Bachelor's (Preferred)

Experience:
- Customer relationship management: 3 years (Preferred)

Location:
- Tirunelveli, Tamil Nadu (Preferred)

Shift availability:
- Day Shift (Preferred)

Work Location: In person

📌 Customer Relations Executive (Tirunelveli)
🏢 Nursing Station Health Care
📍 Tirunelveli