Key Responsibilities ● Make outbound calls to customers for overdue payments ● Handle inbound queries related to outstanding dues and payment options ● Negotiate repayment plans and convince customers to clear dues ● Update call details, payment commitments, and remarks in CRM systems ● Follow up on Promise to Pay (PTP) cases ● Meet daily call targets and monthly collection goals ● Escalate complex or sensitive cases to team leaders ● Maintain call quality standards and compliance guidelines Required Skills ● Average spoken English (Versant 2-3 Equivalent) ● Positive negotiation and persuasion skills ● Ability to handle rejection and difficult customers calmly ● Basic computer knowledge (MS Excel, CRM tools) ● Listening skills and problem-solving attitude Qualifications ● Minimum: 12th pass / Graduate/ Non-Pursuing ● Experience: 0–3 years (freshers can apply) ● Age Limit – 30 Yrs.

Preferred Experience ● Experience in voice process (collections, telesales, or customer service) ● Exposure to domestic calling processes Location Taurus BPO, Red square building, opposite orbit mall, Workie tech park, 2nd floor.

Vijay

Nagar, Indore, Pin code - 452010, Madhya Pradesh.

📌 Customer Care Executive (Indore)
🏢 Taurus Bpo Services India
📍 Indore