Company Description Skillset Squad Pvt Ltd is a fast-growing digital marketing company that focuses on building and scaling brands in the competitive online space. Guided by the philosophy “We Build Brands,” the team delivers performance-driven strategies and consistent execution to strengthen clients’ digital presence. The company provides end-to-end solutions, including social media management, performance marketing, SEO, video production, community management, and customer support, acting as an extended growth team for brands.

Skillset

Squad emphasizes execution, speed, and measurable results through structured systems, weekly reporting, and growth experiments. Based in Navi Mumbai, the company serves Indian and international clients, helping startups, creators, and established businesses grow their reach, engagement, and revenue through data-driven and creative marketing strategies.

Role Description This is a full-time, on-site Community Manager role based in Navi Mumbai.

The Community

Manager will be responsible for building, engaging, and nurturing online communities across social media platforms and brand-owned channels. Day-to-day tasks include moderating comments and discussions, responding to community queries, managing direct messages, and maintaining a positive, on-brand tone in all interactions. The role involves collaborating with marketing and content teams to plan campaigns, gather community insights, and support content calendars with feedback from the audience.

The Community





Manager will track engagement metrics, prepare regular reports, identify growth opportunities, and propose initiatives to improve community satisfaction and brand loyalty.

Qualifications

- Candidates should possess robust community engagement and social media management skills, including handling comments, messages, and discussions across multiple platforms.

- Candidates should possess content coordination skills, such as collaborating on campaign planning, supporting content calendars, and aligning messaging with brand guidelines.

- Candidates should possess communication and interpersonal skills, including clear written communication, active listening, and a customer-centric, empathetic approach.

- Candidates should possess analytical and reporting skills, including basic understanding of social media metrics, community insights, and preparing concise performance reports.

- Candidates should possess organizational and time-management skills to manage multiple conversations, tasks, and platforms efficiently in a fast-paced environment.

- Candidates should ideally have experience in digital marketing, social media, or customer support within an agency or brand environment.

- Candidates should have proficiency in English; knowledge of additional Indian languages is an advantage.

- A bachelor’s degree in Marketing, Communications, Journalism, Media Studies, or a related field is preferred but not mandatory if supported by relevant experience.

📌 Community Manager (Navi Mumbai)
🏢 Skillset Squad Private
📍 Navi Mumbai