- Track pre-invoicing exceptions, including open purchase orders, pending RFI-to-RFS transitions, on-hold sites and pending bills that may delay billing and collection.
- Coordinate month-end AR docket preparation and closure activities across all Lines of Business (LOBs).
- Monitor invoice status after submission to telecom operators and ensure timely resolution of queries within agreed service-level timelines.
- Follow up with operator finance and commercial teams for payments against approved invoices.
- Maintain invoice-wise and payment-wise collection trackers and ensure accurate reporting of outstanding receivables.
- Drive cross-functional discussions with relevant stakeholders to resolve Credit Notes (CNs), Debit Notes (DNs) and other billing disputes.
- Review debit note deductions, coordinate their resolution and ensure timely closure of outstanding items and issuance of credit notes as per process.
- Identify recurring debit note issues, work with the billing team to prevent repetitive errors and improve billing accuracy.
- Maintain debit note and credit note trackers, accounts receivable dashboards and collection MIS reports.
- Collaborate with the AR Head and relevant leadership teams to improve collection processes, governance and reporting.
- Drive improvements in invoice-to-collection timelines and reduce Days Sales Outstanding (DSO).
Key Skills and Competencies
- Solid understanding of Accounts Receivable, collections, billing disputes and payment realization.
- Excellent analytical skills with the ability to identify billing discrepancies, collection delays and revenue leakage.
- Strong stakeholder management and communication skills for coordinating with telecom operators and internal teams.
- Proficiency in AR tracking, MIS reporting, dashboards and reconciliation.
- Ability to manage multiple business lines and meet month-end and quarter-end deadlines.
- Strong problem-solving skills and the ability to drive cross-functional issue resolution.
- Working knowledge of ERP platforms such as SAP FICO and Oracle Financials will be an advantage.
Qualifications and Experience
- CA (Inter) / MBA (Finance) or an equivalent qualification in Finance and Accounting.
- 10–12 years of experience in Dispute Management, Collections and Billing.
- Experience in Accounts Receivable and collection management within the telecom, tower infrastructure or infrastructure services sector is highly desirable.
- Exposure to telecom operator billing processes, invoice approvals, debit and credit note resolution, and AR portfolio management is preferred.
Work Location: In person
📌 Collection Project Lead & MIS (Mumbai)
🏢 Avimukta Recruitment Consultancy
📍 Mumbai
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