Job Purpose "This position is open with Bajaj Finance Ltd."

Duties and Responsibilities

- To achieve collection targets of the area assigned, ensuring meeting PL ROLL BACK Targets/PSBL collection target, meeting the Target on Cost of Collections.
- Control delinquency and focus on WRITE - OFF.
- Ensuring documented feedback.
- Ensuring legal tools of 138/arbitration summons, warrants are executed along with the legal team.
- Ensuring audit queries are complied with.
- Ensuring adequate "Feet on Street" availability area-wise/bucket-wise/segment-wise.
- Manage productivity by fixing productivity parameters for Collection Officers/Agencies/DMAs, monitoring performance against set parameters, and conducting weekly reviews with the collection executives.
- Ensuring background and reference check of agencies/DMAs being appointed.
- Constant evaluation of DMAs and agencies.
- Identify and manage training needs for the CEs.
- Support collection officers in legal/police issues.
- Ensuring CHAMPION CHAMPION collection is driven successfully in the field.
- Visit random customers.





Required Qualifications and Experience

- Graduation with 3 to 5 years and MBA with 3 years of relevant experience.
- People Management skills.
- Demonstrated success & achievement orientation.
- Excellent communication skills.
- Negotiation Skills.
- Robust bias for action & driving results in a high-performance environment.
- Demonstrated ability to lead from the front.
- Excellent relationship skills.
- Affirmative in nature, strong leadership skills, clarity of thought, and perseverance.
- Exceptionally high motivational levels and needs to be a self-starter.
- Working knowledge of computers.

Locations Basic Section

Job Level: GB05

Job Title: Senior Cluster Manager - Debt Management Services - SME, Unsecured Debt Management Services - GCL, NPL (Small Mkts)

Job Location Country: India

State: TELANGANA

Region: South

City: Hyderabad

Location Name: Hyderabad - Begumpet

Tier: Megapolis

📌 Cluster Manager - Debt Management Servic... (India)
🏢 Bajaj FinServ
📍 India