Role Summary The Project Coordinator / Associate Project Manager is responsible for the end-to-end management of Scaleios customer projects across Azure, Microsoft 365 and AWS. This is a dedicated project management role focused on driving projects to on-time completion - owning project onboarding and plans, managing timelines and stakeholders, flagging timeline lapses and escalations, calling out scope deviations, and ensuring smooth transitions from the Sales/PreSales phase through delivery and into Support. The role does not carry account management, upselling or marketing responsibilities.

It is ideal for a structured, proactive individual who thrives on ownership, follow-through and cross-functional coordination.

Key Responsibilities

Project Planning & Timeline Management

- Act as the single point of contact (SPOC) for assigned projects throughout the lifecycle, from kick-off call to handover.
- Prepare and proactively maintain Project Plans in the project management tool (e.g., MS Planner) in coordination with the Technical Project Team and customer, capturing tasks, owners, effort and timelines.
- Drive projects to stay within the agreed delivery timeline, tracking milestones, dependencies and completion status with trackers kept updated in real time.

Stakeholder Management & Status Reporting
- Share regular project status reports with the respective stakeholders, including after every key meeting or decision point.
- Circulate Minutes of Meeting capturing decisions, action items and owners, and follow up to closure.
- Maintain proactive, explicit communication with customers and internal teams (Technical, Sales, PreSales, Operations, Support) to keep everyone aligned.

Scope, Risk & Escalation Management




- Proactively identify and flag timeline lapses, risks and blockers to the Project Lead before they become escalations.
- Call out and formally report any scope creep or deviation in the proposed solution, in coordination with the Customer, Technical and Sales teams.
- Own and track project-level escalations to resolution, following the correct escalation matrix and communication path.

Project Onboarding, Handover & Transition
- Own the project onboarding process end to end - collect all required onboarding data from the Sales/Account Management team and follow the standard onboarding process for every assigned project.
- Conduct the project kick-off call, with onboarding and subsequent project activities commencing immediately thereafter.
- Conduct formal handover sessions for large projects and prepare handover documentation (solution overview, resource details, support scope, contacts and escalation matrix).
- Ensure a smooth transition into the Support team immediately after handover for customers who have opted for support, with all relevant details formally handed over.

Process Adherence & Documentation
- Ensure consistent use of the proper project management tools and processes across all assigned projects.
- Maintain complete, up-to-date internal project documentation,



and help standardize and communicate the onboarding-to-handover process to the PreSales, Sales and BizOps teams.

Required Qualifications & Skills

- Bachelor's degree in IT, Engineering, Business or a related field.
- 2-4 years of experience in project coordination or project management, preferably in IT / cloud services delivery.
- Working familiarity with cloud and Microsoft technologies (Azure, Microsoft 365, AWS) is a strong advantage.
- Hands-on proficiency with project management/tracking tools (MS Planner or equivalent) and Microsoft 365 (Outlook, Teams, Excel, SharePoint).
- Excellent written and verbal communication skills for status reporting, MoMs and customer-facing correspondence.
- Highly organised and detail-oriented, able to manage multiple concurrent projects, deadlines, and stakeholders.
- Strong sense of ownership, proactiveness and follow-through in flagging risks and driving projects to closure.

Preferred / Nice to Have

- A recognised project management certification (e.g., PMP, PRINCE2, CAPM or Agile/Scrum) or willingness to obtain one.
- Experience managing cloud infrastructure or migration projects (Azure/AWS/M365).
- Familiarity with SLAs, escalation matrices and support-transition processes.

Pay: ₹40,000.00 - ₹60,000.00 per month

Application Question(s)

- Have you managed an Azure migration project from initial customer kick-off through final handover?
- Have you independently prepared project plans, milestones, task assignments and status reports?
- Have you used MS Planner, Microsoft Teams or another project-management tool to track project delivery?
- Have you coordinated handovers between technical delivery teams and Support teams?

Work Location: In person

📌 Cloud Project Coordinator (Kochi)
🏢 ZEHA BUSINESS SOLUTIONS PRIVATE
📍 Kochi