- Job Purpose To manage the daily operations of the café, provide excellent customer service, maintain food quality and hygiene, handle billing, and ensure smooth coordination between kitchen staff and customers.
- Roles and Responsibilities

- Café Operations
- Manage daily café opening and closing activities.
- Ensure the café is clean, organized, and ready for service.
- Monitor food availability and display menu items properly.
- Coordinate with kitchen staff for timely food preparation and service.
- Customer Service
- Welcome customers and explain menu items.
- Take orders accurately and serve food on time.
- Handle customer queries, feedback, and complaints politely.
- Maintain customer satisfaction and professional behaviour.
- Billing and Cash Handling
- Prepare customer bills and process payments.
- Handle cash, UPI, and other payment methods.
- Maintain accurate billing records and report cash discrepancies.
- Follow company procedures for discounts and refunds.
- Food Quality and Hygiene
- Maintain personal hygiene and wear the prescribed uniform.
- Ensure food is stored, handled, and served safely.
- Keep counters, tables, utensils, and equipment clean.
- Check food freshness, temperature, and expiry dates as applicable.
- Follow company food safety and hygiene standards.
- Inventory Management
- Monitor stock of food items, beverages, and packaging materials.
- Inform the manager about low stock and replenishment requirements.




- Check received supplies and report damaged or expired products.
- Minimize food wastage and maintain stock records.
- Coordination and Reporting
- Coordinate with kitchen staff, delivery executives, and management.
- Ensure takeaway and delivery orders are packed correctly.
- Maintain daily sales, stock, and wastage reports.
- Report operational issues to the manager promptly.

3. Attendance and Discipline
- Report to work on time and follow the assigned shift schedule.
- Inform the supervisor in advance about leave or emergencies.
- Maintain professional conduct and treat customers and colleagues respectfully.
- Follow company policies and instructions from authorized supervisors.
- Avoid unauthorized discounts, cash handling, or removal of company property.

4. Required Skills and Qualifications
- Good communication and customer-handling skills.
- Basic computer, billing, and UPI payment knowledge.
- Ability to work in a quick-paced cafe environment.
- Knowledge of food hygiene and safe food handling.
- Basic inventory management and teamwork skills.
- Previous cafe restaurant, or hospitality experience is preferred.

5. Performance Indicators
- Customer satisfaction and service quality.
- Billing accuracy and cash reconciliation.
- Food hygiene and cleanliness.
- Order accuracy and service speed.
- Inventory control and reduced food wastage.
- Punctuality, attendance, and teamwork.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Cafe Assistant (Guntur)
🏢 HOME THALI PRIVATE
📍 Guntur