JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze?

In this role, you'll be in charge of one of the busiest places in the office-the front desk. Constantly on the go, you'll give our visitors a warm welcome and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression.

Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour.

You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception.

ResponsibilitiesKey Operations Delivery

- Greet visitors/clients providing a friendly, courteous front office service reflecting the corporate image of the client.
- Site personnel are notified of guest's arrival immediately and follow-up calls made where guests are not picked up coordinating with the host/sponsor.
- Issue visitor badges/temporary card/service badge/new joiners ID & access card. Follow-up for the return of respective ID/access cards with respective stakeholders.
- Ensure safety briefing to the client/visitor/interview candidates and provide necessary emergency/safety brochures.
- Ensure Accenture specific processes/manuals are followed.
- Visitor admission is properly authorized.
- Maintain visitor log book and book taxis if required.




- Assist with special needs for visitors with disabilities.
- Ensure basic cleanliness of lobby, lifts, and public area.
- Ensure the laptop details are scanned and check for Govt. ID's.
- Handle client/visitors/sponsors complaints/feedbacks and other related problems and communicate to the next level or as per escalation matrix.
- Coordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival.
- Ensure client safety and security protocols are followed.
- Daily reconciliation & shredding of daily badges.
- Participate in Emergency Evacuation procedures including crisis management and business continuity.

Sound like you?

To apply you need to be:

A Highly Skilled Professional You should be a graduate in any discipline and have one to five years' experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you're familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

A Client Service Champ A strong customer service focus is a prerequisite for this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff-regardless of their level-and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set.

What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment.



We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and advantages package.

Location: On-site - Navi Mumbai, MH

Scheduled Weekly Hours: 48

If this resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL's recruitment process.

We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation.

Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Locations On-site

📌 Business Support, Guest Services (India)
🏢 JLL
📍 India