Work Location: Alexandra (5 days onsite, no WFH) What You'll Do Contracts &

- Budgets Prepare and submit eMemos and e-CRFs on behalf of requestors, making sure contracts are renewed before they expire Track OPEX/CAPEX budgets, purchase requisitions, purchase orders, invoices and goods receipts Work with Procurement and Finance on maintenance and licence renewals Incident &
- Problem Tracking Keep incident and problem records accurate and up to date Follow up on missing impact descriptions and problem tickets stuck in draft or review Audit, Risk &
- Compliance Organise audit records, findings and supporting documents so they are easy to retrieve Track audit actions, mandatory training and timesheet compliance People &
- Onboarding Run smooth onboarding and offboarding so new joiners are ready from Day 1 (staff pass, laptop, LAN ID, system access) Coordinate with HR and use Workday to gather recent hire information Documentation &
- Governance Write and refresh SOPs and knowledge documents Keep files organised across uCloud, Confluence and SharePoint Set up meetings,



capture minutes and follow up on action items Prepare reports and inputs for pillar-level reporting Business Continuity &
- Readiness Coordinate with business teams on BCP, Disaster Recovery activities and call trees Support team readiness for OS patching, maintenance windows and Control-M scheduled activities Handle routine tasks such as health-check coordination, blackout window submissions and change request (CRQ) raising What We're Looking For 1 to 4 years of experience in IT operations support, administration or a financial institution Strong in Microsoft Excel (data tabulation and reporting) and PowerPoint Excellent organisation. You can juggle multiple priorities, such as several onboardings in one day, without dropping the ball Clear written communication and an eye for detail in documentation Comfortable working with incident and problem management processes Experience with budgets, supplier contracts, memos or invoices is a plus Familiarity with Workday or HR processes is a plus Banking or financial services exposure is preferred but not essential

📌 Business Support Administrator (Pune)
🏢 MONSTER INDIA PRIVATE
📍 Pune