Billing & Client Coordinator (Bengaluru)

Billing & Client Coordinator (Bengaluru)

17 Oct
|
Premiere Digital Services
|
Bengaluru

17 Oct

Premiere Digital Services

Bengaluru

About the Company

Premiere Digital Services (PDS) is a trusted media services and software solutions partner for content owners, video distributors, digital retailers, broadcasters, subscription videos, and ad-supported platforms. We simplify the complexities of content distribution, supply chain, and digital storefront management and provide flexible B2B technical SaaS solutions and managed services for media assets. As a leader in cloud-based digital asset delivery and content optimization solutions for clients in the growing Media & Entertainment industry, Premiere brings to life the quality of film and television, transporting to the hands of millions around the globe.

Through the magic of media services, we are a rising thought leader providing innovative, smart tools and intelligent operations as an essential business in media entertainment. Together with industry leaders like Google, Apple, NBC Universal, Microsoft, Disney, Warner Brothers, and more, we work to revolutionize media delivery at the forefront of the entertainment technology and software services.

About the Role The Billing & Client Service Coordinator plays a key role in Premiere Digital Services' financial operations by supporting end-to-end billing processes. This position is responsible for reconciling data across disparate systems, generating accurate invoices, and maintaining clean, audit-ready records. Working cross-functionally with finance, sales, and operations, the coordinator ensures billing completeness and resolves discrepancies in a timely manner.

This role requires a highly analytical, detail-oriented skilled with expert-level Excel skills and knowledge in accounts receivable and accounting operations.

Responsibilities

· Ensuring productive, secure, and complete intake and delivery of all digital assets into our platforms, as detailed and agreed upon in the Delivery List.





· Working with various cross-functional teams to ensure the flow of production media assets through the Company is efficient, secure, and optimized, with a key focus on developing and executing best practices.

· Evaluating received metadata reports and partnering with internal and external teams to resolve basic issues.

· Assisting various initiatives focused on improving and developing the intake, review, sharing, and distribution of production media assets.

· Monitor and parse a high volume and time sensitive order queue

· Ensure source assets are restored and confirmed as required

· Validate metadata, image, video, audio and timed text media assets against a variety of client and internal specifications

· Package source assets and metadata as per servicing profile specifications

· Communicate and document internal rejections to the appropriate teams

· Verify integrity of deliverables and delivery package prior to servicing

· Maintain servicing action logs as needed

· Coordinate with internal stakeholders — including sales, operations, and client services — to confirm billing details and resolve data gaps prior to invoicing. Monitor process and follow up as needed to ensure compliance.

· Extract, compile, and consolidate data from multiple source systems into structured, organized documentation and audit trails for all billing transactions Prepare, generate, and distribute client invoices accurately and on schedule across multiple billing cycles

· Investigate and resolve billing discrepancies, disputes,



and client inquiries in a timely manner

· Support the preparation of ageing reports and AR summaries for management review

· Other tasks as needed to meet project deadlines

Required Skills

· Understanding various media formats such as video, audio, image and timed text.

· Understanding of industry format standards such as PAL, NTSC, timecode, framerate, codec, audio settings/configurations, metadata (title and technical – html, xml)

· Understand media encoding, transcoding, and file transfer protocol

· Understanding of Broadcast Deliverable Specifications

· Knowledge of Media Transfer Mechanisms (Aspera, Signiant, etc)

· Understanding of Media Content Protection

· Understanding of SOP Security Protocols

· Proficient skills working effectively in a fast-paced team environment managing high volumes of orders without error.

· Proficient knowledge of Microsoft Office

· Strong analytical mindset with a sharp eye for data discrepancies and a systematic approach to problem-solving

· Strong interpersonal abilities and communication skills

· Demonstrated ability to work with large, messy, multi-source data sets and produce clean, reconciled outputs

· High degree of accuracy and personal ownership over the quality of your work

Preferred Skills

· General Editing/Studio/TV/Film/Pre- or Post-production

· UHD, HDR, 4k, 6k (Dolby Vision/HDR10)

· Metadata formats, including but not limited to XML, CSV, XLS, and HTML/CSS

· Customer Service experience at an Entertainment

· Working knowledge of NetSuite (billing modules, AR, reporting, saved searches)

Qualifications

· Education: High School Diploma or GED required

· Preferred: Bachelor’s degree in accounting, Finance, or a related field.

Send your CV to [email protected] with the subject line "Billing & Client Coordinator”

📌 Billing & Client Coordinator (Bengaluru)
🏢 Premiere Digital Services
📍 Bengaluru

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