Roles & Responsibilities

- Follow up with insurance companies via phone and email on pending claims.
- Investigate and resolve denied or underpaid claims efficiently.
- Ensure timely claim submission and resubmission for maximum reimbursement.
- Document all interactions with insurance companies in the billing system.
- Work with the medical billing team to resolve coding errors and payment discrepancies.
- Maintain up-to-date knowledge of insurance policies, coverage, and billing procedures.
- Escalate unresolved claims to the appropriate department for further action.
- Analyze trends in denials and provide feedback to improve billing processes.
- Ensure compliance with HIPAA regulations and healthcare industry standards.
- Meet daily and monthly AR collection targets.

Requirements & Skills

- Proven experience as an AR Caller, Medical Billing Specialist, or in Revenue Cycle Management (RCM).
- Strong knowledge of insurance claims processes, denials,



and reimbursement guidelines.
- Excellent verbal and written communication skills.
- Ability to handle high call volumes and meet collection targets.
- Proficiency in medical billing software and MS Office applications.
- Strong problem-solving and negotiation skills.
- Attention to detail and ability to analyze claims for discrepancies.
- Bachelor’s degree in Finance, Healthcare Management, or a related field (preferred).

Who do AR Callers report to?

AR Callers typically report to:

- Accounts Receivable Manager
- Revenue Cycle Manager
- Medical Billing Supervisor
- Finance Head

Pay: ₹15,000.00 - ₹30,000.00 per month

Advantages

- Flexible schedule
- Provident Fund

Work Location: Hybrid remote in Chennai, Tamil Nadu

📌 AR calling Fresher (Chennai)
🏢 VIGABYTE TECH
📍 Chennai