17 Oct
|
Siddhantam Heritage School , Ghaziabad
|
Ghaziabad
17 Oct
Siddhantam Heritage School , Ghaziabad
Ghaziabad
– Admission Counsellor
Position:-Admission Counsellor
Department:- Admissions
Location:- Siddhantam Heritage School, Ghaziabad
Experience: 1–3 years in school admissions, education counselling, sales, or a related field
Employment Type:- Full-time
Job Purpose The Admission Counsellor will be responsible for managing prospective parent enquiries, counselling families, conducting school tours, following up with leads, and converting enquiries into admissions while providing a warm and professional parent experience.
Key Responsibilities
- Handle enquiries received through calls, WhatsApp, website, walk-ins, and other channels.
- Understand parents’ requirements and provide accurate information about the school, curriculum, facilities, fee structure, and admission process.
- Counsel parents and effectively communicate the school’s USPs and educational philosophy.
- Schedule and conduct campus visits and school tours.
- Follow up regularly with prospective parents through calls and WhatsApp.
- Maintain accurate lead and follow-up records in the CRM.
- Ensure timely follow-up on all fresh and existing leads.
- Handle objections related to fees, curriculum, location, transportation, etc., professionally.
- Drive lead conversion and achieve monthly admission targets.
- Coordinate with the academic and administration teams to ensure a smooth admission process.
- Maintain strong relationships with prospective and newly enrolled parents.
- Collect required admission documents and ensure completion of admission formalities.
- Participate in school events, parent engagement activities, RWA activities, and admission campaigns when required.
- Prepare daily/weekly admission reports and share updates with the reporting manager.
- Support the admissions and marketing team in generating and converting new leads.
Key Skills
- Excellent communication and interpersonal skills.
- Strong counselling and convincing abilities.
- Good sales and conversion skills.
- Confident and pleasant personality.
- Positive command of English and Hindi.
- Strong follow-up and relationship-management skills.
- Comfortable using WhatsApp, CRM, MS Office/Google Workspace.
- Ability to work with targets and deadlines.
- Presentable and professional in appearance.
- Passion for working in the education sector.
Key Performance Indicators (KPIs)
- Number of leads contacted.
- Lead response time.
- Number of campus visits scheduled.
- Campus visit-to-admission conversion.
- Overall enquiry-to-admission conversion.
- Monthly admission target achievement.
- Follow-up effectiveness.
- Parent experience and feedback.
- Accuracy of CRM/lead records.
Educational Qualification
Graduate in any discipline. Candidates with a background in Education, Management, Sales, Marketing, or Communication will be preferred.
Pay: ₹20,000.00 - ₹30,000.00 per month
Ability to commute/relocate
- Ghaziabad, Uttar Pradesh 201015: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
📌 Admission Counsellor (Ghaziabad)
🏢 Siddhantam Heritage School , Ghaziabad
📍 Ghaziabad