The Coordinator & Follow-up Specialist is the person who makes sure that no task given by a manager is forgotten, delayed without notice, or closed without proof. Managers assign the work; this person records it, tracks it, follows up with the people responsible, and reports the exact status every day.

Is role ka asli kaam hai pichha karna - politely, daily, and with written proof - jab tak kaam close na ho jaye. The person also analyses the open-task data to show where work gets stuck, who repeatedly misses commitments, and which approvals are holding up dispatch or purchase.

Qualification & Experience

Qualification Graduate ( / BBA / / any stream). MBA (Operations / General) is an advantage, not a must.

Total Experience 3 - 6 years in coordination, follow-up, MIS, operations support, EA / Assistant to Manager, or sales / dispatch coordination.

Industry Preference Manufacturing, lubricants, chemicals, paints, auto parts, FMCG distribution. Other industries acceptable if follow-up track record is proven.

Languages Hindi and English (spoken and written) compulsory; Punjabi / Marathi useful.

Age Group 24 - 35 years (indicative).

Daily follow-up discipline with written confirmation of every commitment

Running a task tracker with owner, target date, status, next follow-up date

Excel: SUMIF / COUNTIF, VLOOKUP / XLOOKUP, Pivot, Filters, Conditional Formatting

Firm but polite telephone follow-up; getting specific dates from people





Multitasking across 3+ bosses without missing deadlines

Willingness to work 30-50 overtime hours / month on pro-rata salary

Daily reporting habit (morning plan / evening MIS)

Basic Tally Prime knowledge (ledger, outstanding, sales register)

Google Sheets sharing, WhatsApp Business groups, email folders / labels

Use of AI tools (ChatGPT / Gemini / Claude) for drafting and analysis

Exposure to order-to-dispatch, purchase or production follow-up

Shield / Galaxy order-to-dispatch flow, BAN, PI, PO process and WhatsApp group structure

Company escalation matrix, TAT policy and report formats

• Minimum 3 years in a coordination / follow-up / MIS / operations-support role.

• Evidence of handling task trackers or follow-up registers (mentioned in resume or confirmed on call).

• Working Excel knowledge (SUMIF, VLOOKUP / XLOOKUP, Pivot) - confirmed by self-evaluation.

• Comfortable with Hindi and English calls; willing to follow up with plant, vendors and transporters daily.

• Written confirmation of willingness to work 30-50 overtime hours per month on pro-rata salary.

- Experience

3 Years

- No. of Openings

2

- Education

Graduate

- Role

Department Coordinator

- Industry Type

Agro Chemical / Fertilizers / Pesticides

- Gender

Male

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Advantages include

Overtime Pay, Joining Bonus, PF

- Face Interview Location

Chandigarh

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