We are looking for a dedicated and enthusiastic female Telecaller to join our team in Rajkot. This entry-level position is ideal for candidates with 0 to 3 years of experience who are looking to start their career in customer service.
Key Responsibilities:
- Make Outbound Calls: You will connect with potential customers over the phone to promote our products or services.
- Provide Information: You will inform customers about our offerings, addressing any questions they may have.
- Record Feedback: Gather and document customer feedback to help improve our services and understand customer needs.
- Maintain Call Records: Keep accurate records of calls made and ensure follow-ups when necessary to engage potential leads.
Required Skills and Expectations:
Candidates should have a minimum educational qualification of a 12th pass. Being a good communicator is essential, along with the ability to speak clearly and courteously.
You should be comfortable with phone conversations and demonstrate a willingness to learn and grow in this role. Strong listening skills are key to understand customer needs and provide appropriate responses. A friendly attitude and the ability to handle rejection gracefully are also critical. You should be able to work full-time from our office in Rajkot and be ready to collaborate with team members to achieve our company goals.