17 Oct
|
Parsley Management
|
Aliganj
17 Oct
Parsley Management
Aliganj
We are seeking a customer-oriented Customer Care Executive (CCE) to be the primary point of contact for our clients in Aliganj, Lucknow. In this role, you will handle customer inquiries, resolve complaints, and provide accurate information about our products and services to ensure high levels of customer satisfaction.
Key Responsibilities include managing incoming customer inquiries through various channels, effectively resolving complaints to maintain a positive customer experience, and delivering clear and precise information about our offerings. You will also be responsible for documenting customer interactions and feedback to help improve our services.
Required skills for this role include strong communication skills, both verbal and written, to interact effectively with customers, along with excellent problem-solving abilities to address customer issues efficiently. The ideal candidate should have a personable demeanor and be a team player,
capable of handling customer interactions with empathy and patience. Basic computer skills are also essential for documenting customer interactions and utilizing customer relationship management systems.
This is a full-time position, and the work is based in the office. Candidates must be graduates, with no prior experience required, making this an excellent opportunity for recent graduates looking to start their careers in customer service.
- Experience
0 - 1 Years
- No. of Openings
3
- Education
Graduate
- Role
Customer Care Executive
- Industry Type
Call Centre / BPO / ITES / LPO
- Gender
[ Male / Female ]
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Face Interview Location
9A, Lower basement, Current janpath Complex, Ashok Marg , Hazaratganj, Lucknow
📌 Urgent Requirement For Customer Care Executive (Aliganj)
🏢 Parsley Management
📍 Aliganj