We are looking for a motivated and friendly Customer Service Associate to join our team in Kolkata. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.

Key Responsibilities:

1. Customer Support: Assist customers by answering their queries via phone, email, or chat. You will be the first point of contact, so a helpful attitude is crucial.

2. Issue Resolution: Identify customer issues and provide appropriate solutions. You will need to listen carefully and resolve problems effectively to ensure customer satisfaction.

3. Product Knowledge: Learn about the products and services offered. Understanding what we provide will help you answer questions and guide customers.

4. Feedback Collection: Gather feedback from customers and share it with the team. This information helps us improve our services and enhance the customer experience.

5. Team Collaboration: Work closely with your colleagues to ensure a smooth operation.



Good communication and teamwork skills are essential for success in this role.

Required Skills and Expectations:

Candidates must be good communicators with a positive attitude and patience when dealing with customers. A basic understanding of computers and the ability to learn quickly are significant. You should also be willing to work full time in the office environment and adapt to the fast-paced nature of our customer service operations.

- Experience

Fresher

- No. of Openings

70

- Education

12th Pass

- Role

Customer Service Associate

- Industry Type

Aviation / Airline / Aerospace

- Gender

[ Male / Female ]

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Face Interview Location

238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020

📌 Interview For Customer Service Associate || 12th Pass - Freshers (Kolkata)
🏢 Aerodrome
📍 Kolkata