Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.Accor.Com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Job DescriptionWe are seeking a highly motivated and experienced Duty Manager to join our team in Gandhinagar, India. As a Duty Manager, you will play a crucial role in overseeing daily operations, ensuring exceptional guest experiences, and maintaining high standards of service across all departments.Manage and coordinate daily operations to ensure smooth functioning of all departmentsSupervise and motivate staff to deliver outstanding customer serviceHandle guest inquiries, complaints, and special requests promptly and professionallyMonitor and maintain compliance with health, safety, and security regulationsConduct regular inspections of facilities to ensure cleanliness and proper maintenanceCollaborate with department heads to optimize operational efficiency and guest satisfactionManage staff schedules, assignments,
and performance evaluationsImplement and uphold company policies and proceduresAssist in training and developing team members to meet organizational standardsPrepare and analyze reports on key performance indicatorsRespond to and manage emergency situations effectivelyParticipate in continuous improvement initiatives to enhance overall guest experienceQualificationsMinimum of 2 years' experience in a similar managerial role, preferably in the hospitality industryStrong leadership skills with the ability to motivate and guide a diverse teamExcellent communication and interpersonal skillsProven track record of delivering exceptional customer serviceAbility to multitask and make quick decisions in a fast-paced environmentStrong problem-solving skills and attention to detailProficiency in relevant software systems and technologiesFlexibility to work various shifts, including weekends and holidaysIn-depth knowledge of hospitality operations and industry trendsUnderstanding of budgeting and financial management principlesExcellent time management and organizational skillsAbility to remain calm and skilled under pressureKnowledge of relevant health, safety, and security regulationsBachelor's degree in Hospitality Management or related field preferredAdditional Information"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."
📌 Duty Manager (Gujarat)
🏢 Accor
📍 Gujarat