JOB PROFILE

Designation

Patient Safety Officer

Grade

B05/MGR/L1

Location

Thane

Department

Medical Administration

Qualification

Master's Degree in Hospital Administration / Healthcare Management / Nursing or related field.

Skilled Experience

- 5–8 years of experience in hospital quality or patient safety.
- Exposure to NABH accreditation and risk management practices preferred.

Role Purpose

To establish, implement, and monitor patient safety practices across the organization, ensuring a culture of safety, compliance with NABH standards, and continuous reduction of patient safety risks.

Key Responsibilities

- Provides leadership and direction to the organizational patient safety strategy.
- Continuously evaluates and improves the patient safety program based on internal needs and external requirements and standards.
- With appropriate collaboration, directs the development of a comprehensive Patients Safety Plan and updates the plan as needed.
- Conducts an assessment of patient risks and working closely with Quality/ IPSG auditors
- Develops and implements an institutional patient safety measurement strategy based on International Patient Safety Goals and WHO patient safety solution, lessons learned from internal events/incidents.




- Ensures the development of surveillance systems to identify and mitigate potential patient harm.
- Supports/facilitates the implementation of innovation and systems that eliminate patient harm.
- Conduct Patient Safety trainings on regular basis.
- Generate monthly patient safety reports and plan for long term preventive actions, give suggestion to Quality committee based on observation
- Checking compliance with protocols formulated in response to patient safety on regular basis

Skills &Competencies;

- Knowledge of NABH standards and patient safety principles.
- Incident investigation and Root Cause Analysis.
- Data analysis and reporting.
- Communication and stakeholder management.
- Training and facilitation skills.

Supplementary Position Guidelines

Key Relationships

- Internal: Medical Director, COO, Quality Manager , Clinical Departments, HR, Operations, Infection Control, Biomedical, Pharmacy, Front Office, Housekeeping, Finance, IT.
- External: Accreditation Bodies, Government Authorities, Auditors, Consultants, Vendors, Training Agencies.

Please Note: Job description is only a general guideline and will change depending on the organizational requirement.

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