Location: Koregaon Park, Pune (MH)

Job Description:

We are looking for a Customer Support Executive to handle customer queries, Provide technical support, resolve complaints, and ensure customer satisfaction.

Key Responsibilities:

- Handle customer inquiries through phone calls, emails, WhatsApp, and other communication channels.
- Resolve customer complaints and queries professionally and within the stipulated time.
- Provide accurate information about the company's products and services.
- Follow up with customers to ensure their issues are resolved satisfactorily.
- Maintain customer records and update information in the company's system.
- Coordinate with internal teams to resolve customer issues.
- Maintain a skilled and friendly approach while communicating with customers.
- Achieve customer satisfaction and service quality targets.

Requirements:





- Good communication skills in English and Hindi.
- Working knowledge of any Software/Microsoft Excel.
- Good problem-solving and interpersonal skills.
- Ability to handle customer queries patiently and professionally.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Paid time off
- Provident Fund

Application Question(s):

- What is your Annual CTC in lakhs?
- What is your Expected CTC in Lakhs?
- If selected, How soon can you join us?
- Are you comfortable to work from office in Koregaon Park, Pune location?

Experience:

- Customer support: 1 year (Required)
- Outbound voice: 1 year (Required)

Work Location: In person

📌 Customer Support Executive (CSE) (Koregaon Park)
🏢 Uphil HR Services
📍 Koregaon Park