Skill-SAP Project Manager(Pharma)
Experience Required-6+ Years
Location-Navi Mumbai (Airoli)
Work Mode-5 Days work from office
Notice-Immediate

Overview:

The SAP AMS Project Manager is responsible for overseeing the delivery of SAP Application Management Services, ensuring smooth post-implementation support, system maintenance, and continuous improvement. This role involves managing service-level agreements (SLAs), coordinating with stakeholders, and leading a team of SAP consultants to deliver high-quality support across SAP modules.

Mandatory Requirements:

• Experience in Pharma is mandatory
• Required to go to office all the 5 Days per week
• Should be working experience in any one SAP module

Key Responsibilities:

Service Delivery & Operations
- Lead AMS team to support SAP modules (FI/CO, MM, SD, PP, QM,WM, ABAP etc.)
- Manage incident, problem, and change management processes.
- Ensure SLAs and KPIs are consistently met or exceeded.
- Monitor system performance and drive root cause analysis for recurring issues.
Project & Enhancement Management




- Plan and manage minor enhancements, break-fix work, and service requests.
- Coordinate with functional and technical consultants for issue resolution and improvements.
- Facilitate knowledge transfer and documentation.
Stakeholder & Team Management
- Serve as the primary contact for business users, IT stakeholders, and vendors.
- Participate in governance meetings and prepare reporting dashboards.
- Maintain high team morale and foster a cooperative environment.
Continuous Improvement & Compliance
- Assess AMS delivery efficiency and implement best practices.
- Support audits and compliance requirements.
- Ensure adherence to ITIL processes and AMS best practices.

Required Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- 6+ years of experience in SAP project management, with at least 3 years in AMS.
- Experience with SAP S/4HANA environments.
- Familiarity with

📌 SAP Project Manager(Pharma) (Navi Mumbai)
🏢 Zensar Technologies
📍 Navi Mumbai