17 Oct
|
Hero Vired
|
India
We are looking for an experienced Quality Analyst with 5–7 years of relevant experience in the Ed-Tech industry, preferably with exposure to Domestic UG/PG degree program sales.
• Requirements:
• Excellent English communication skills and proficiency in Kannada, Telugu, Tamil and Malayalam languages.
• Experience in call audits, quality monitoring, and sales process evaluation.
• Skilled in sales team coaching, QA sessions, and refresher training.
• Ability to prepare QA reports, analyze performance, and identify improvement areas.
• Solid understanding of sales quality parameters and compliance.
• Willingness to work from the office regularly.
• Experience: 5–7 Years
• Industry: Ed-Tech
📌 Senior Quality Analyst Bengaluru (India)
🏢 Hero Vired
📍 India