Contact Number - +91-XXXXXXXXXX

Key Responsibilities
Patient Assistance and Guidance
Welcome patients and their attendants and guide them to the appropriate departments.
Assist patients with OPD appointments, admissions, discharges, and other hospital services.
Provide information regarding doctors, consultations, facilities, and hospital procedures.
Patient Grievance Handling
Listen to patient complaints and concerns professionally.
Resolve issues promptly and escalate responsible complaints to the concerned department or management.
Maintain a complaint register and follow up until resolution.
Ensure patient feedback is documented and addressed.
Coordination with Hospital Departments
Coordinate with doctors, nursing staff, billing, insurance, pharmacy, diagnostics, and front office teams.
Facilitate smooth communication between patients and hospital staff.
Assist in resolving delays in consultations, investigations, billing, and discharge processes.

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:
Adaptable schedule
Provident Fund

Work Location: In person

📌 Patient Relation Executive Banjara Hills (India)
🏢 Care Hospitals
📍 India