Eligibility & Requirements:
Minimum 1–3 years of experience in Customer Care / Customer Support.
Freshers are not preferred.
Positive communication skills in Malayalam and English.
Ability to handle customer calls, enquiries, and complaints professionally.
Experience in handling customer enquiries through phone, WhatsApp, and social media is preferred.
Positive problem-solving skills and a customer-friendly attitude.
Basic computer knowledge is required.

Job Responsibilities:
Handle incoming customer calls and enquiries.
Provide accurate information about products, orders, and delivery updates.
Resolve customer queries and complaints professionally.
Maintain proper customer records and follow up when required.
Coordinate with the internal team to provide timely updates to customers.

Pay: ₹10,000.00 - ₹20,000.00 per month

Perks:
Cell phone reimbursement
Commuter assistance
Internet reimbursement

Work Location: In person

📌 Customer Care Executive Edappally
🏢 Alankritha boutique
📍 Edappally