Job Description – Front Desk Executive

Brand: Glo | Thealer Med Private Limited
Location: Versova, Mumbai

Role Overview

We are looking for a warm, well-presented and customer-oriented Front Desk Executive to be the first point of contact at Glo and Dent Heal. The role involves creating a welcoming customer experience, managing front desk operations and ensuring smooth coordination between customers, doctors and therapists.

Key Responsibilities
Welcome customers and ensure a warm, seamless experience from arrival to departure.
Handle calls, WhatsApp enquiries, appointment scheduling and follow-ups.
Explain basic treatments, services and packages to customers.
Coordinate appointments and daily schedules with doctors and therapists.
Manage billing, payments, customer records and daily reports.
Follow up with customers regarding consultations, treatments and repeat visits.
Maintain the reception area and ensure a neat,



organised and welcoming setting.
Support customer retention through timely communication and personalised service.

Requirements
Graduate in any discipline.
1–3 years of experience in front desk, hospitality, beauty, wellness or healthcare preferred.
Excellent communication and interpersonal skills.
Presentable, organised and comfortable interacting with customers.
Basic computer skills and familiarity with WhatsApp and billing systems.
A customer-first attitude with robust attention to detail.

Ideal Candidate: Someone who is approachable, proactive and service-oriented, and understands the importance of creating a positive customer experience.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Front Desk Receptionist Versova
🏢 Thealer Med Private
📍 Versova