Job Title: Front Office Executive – Vibrant Hospital Pvt. Ltd.

Salary Budget – 18k to 25k CTC/ monthly
Job Summary

The Hospital Receptionist is the first point of contact for patients and visitors. The role involves managing front desk operations, handling patient registrations, scheduling appointments, and ensuring smooth communication across departments while maintaining a professional and patient-friendly setting.

Key Responsibilities
Patient Registration & Handling
Register OPD/IPD patients and generate UHID
Ensure accurate entry of patient details in the system
Manage patient flow and token system
Appointment Management
Schedule and coordinate doctor appointments
Handle walk-in patients efficiently
Front Desk Operations
Maintain a professional and organized reception area
Attend incoming calls and respond to inquiries
Patient Guidance
Provide information about hospital services, departments, and doctor timings
Direct patients to appropriate departments (Lab, Radiology, Billing,



etc.)
Billing Coordination
OPD billing
Coordinate with billing team for smooth processing
Documentation & Record Keeping
Maintain patient records and front desk registers
Prepare daily OPD reports
Communication & Coordination
Coordinate with doctors, nurses, and other departments
Inform concerned staff in case of emergencies
Customer Service
Ensure polite and skilled interaction with patients
Handle complaints and escalate when required

Job Type: Full time

Pay: ₹18,000.00 - ₹25,000.00 per month

Ability to commute/relocate:
Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Education:
Bachelor's (Preferred)

Experience:
Total Hospital: 5 years (Preferred)
Medical receptionist: 2 years (Preferred)

Work Location: In person

📌 Front Office Executive Gurugram (India)
🏢 Vibrant Hospital Private
📍 India