Customer Support Executive Cse Mumbai (India)

Customer Support Executive Cse Mumbai (India)

17 Oct
|
Safari Kid Global Preschool & Day Care
|
India

17 Oct

Safari Kid Global Preschool & Day Care

India

Handle incoming and outgoing calls, address admission-related inquiries, and guideprospective parents through the enrolment process.
Maintain accurate and up-to-date records of customer interactions, inquiries, andfollow-ups in the CRM system.
Coordinate with corporate clients to establish and maintain partnerships for employeetraining and educational tie-ups.
Handle franchise inquiries by sharing information on partnership prospects,investment details, and operational support.
Coordinate with internal teams and centres to resolve customer queries and concernspromptly.
Prepare daily, weekly, and monthly reports on call activity, conversions, corporate tie ups, and franchise leads.
Build positive relationships with parents, prospective families, corporate clients, andfranchise partners through qualified communication and timely follow-ups

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Support Executive Cse Mumbai (India)
🏢 Safari Kid Global Preschool & Day Care
📍 India

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