Location: Juhu, Mumbai, Maharashtra
Experience: 6 Months to 1 Year
Industry: Hospitality
Employment Type: Full time
Job Summary
We are looking for a well-groomed, friendly, and customer-oriented Front Office Executive to join our team in Juhu, Mumbai. The ideal candidate should have 6 months to 1 year of experience in the hospitality industry, with good communication skills and a passion for providing excellent guest service.
Key Responsibilities
Welcome and greet guests with a warm and qualified attitude.
Handle guest check-ins, check-outs, and reservations.
Manage incoming calls, emails, and guest inquiries.
Provide accurate information about hotel services, facilities, and policies.
Maintain guest records and update the reservation system.
Coordinate with housekeeping and other departments to ensure smooth operations.
Address guest complaints and resolve issues promptly.
Maintain front desk cleanliness and skilled standards.
Ensure a high level of guest satisfaction and hospitality.
Requirements
6 months to 1 year of experience in the hospitality industry.
Excellent verbal communication and interpersonal skills.
Good grooming and professional presentation.
Basic computer knowledge and familiarity with MS Office.
Strong customer service and problem-solving abilities.
Ability to work in shifts, including weekends and holidays.
A positive attitude and a willingness to learn.
What We Offer
Opportunity to grow in the hospitality industry.
Professional and supportive work setting.
Salary as per industry standards and candidate experience.
Interested candidates can share their updated CV to apply for this position.
Pay: ₹30,000.00 - ₹45,000.00 per month
Work Location: In person
📌 General Manager Delhi
🏢 The Orion Group Of Hotels
📍 Delhi
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