Overview:

The Client Success Account Manager is responsible for managing a marketing portfolio of high value accounts, acting as the face of the company, and serving as the primary point of contact between the client and our behind-the-scenes magical tech and content teams.

Must-Have's:
Excellent communication skills (both verbal and written)
Robust attention to detail
Ability to manage multiple tasks and know how to prioritze them Leadership and delegation skills
Customer service mentality characterized by going above and beyond, continually exceeding their expectations
Ability to perform well under high pressure and time sensitive settings

Description:
Manage the day-to-day progress and development of all client projects
Communicate effectively and professionally with key client contacts
Develop and monitor project timelines
Provide administrative and client service support on assigned accounts
Work with dev team, copywriters, CEO,



external agencies and other client service team members to ensure work is done on time and exceeds expectations.
Conduct marketing performance reports confidently.
Manage client assets and key project information in support of creative work
Document discussions during client meetings and key internal meetings
Actively participate in strategic planning sessions, brainstorms and creative meetings with a point of view
Keep apprised of clients’ brands/products/services/marketing developments and general trends/happenings in advertising
Ability to interpret brand needs and communicate them back to the Creative team
Being on top of your clients accounts and having a proactive attitude, reaching out by antipating their needs
Track projects through all phases from requests through approvals and distribution of final assets to ensure the accuracy and timely execution of projects

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Client Account Manager Dasna (India)
🏢 Social Croww
📍 India