Hiring: Customer Service Executive – Domestic Voice Process
We are looking for experienced and customer-focused professionals to join our Domestic Inbound Voice Process in Gurugram. If you have BPO/customer service experience and excellent English communication skills, this is a outstanding opportunity to grow your career in customer support.
Job Details
Location: Vipul Tech Square, Golf Course Road, Sector 43, Gurugram
Work Mode: Onsite
Process: Domestic Inbound Voice Process
Experience: BPO/Customer Service Experience Mandatory
Qualification: Graduation Mandatory
Communication: Excellent English communication skills
Salary: Up to ₹6.5 LPA, depending on experience and interview performance
Working Hours: 8 hours per day within the shift window
Working Days: 5 days one week and 6 days the next week
Interview Process: 4 Rounds – Walk-In Interview
Key Responsibilities
Handle inbound customer calls and resolve queries professionally.
Understand customer concerns and provide accurate solutions.
Maintain a positive and professional customer experience.
Handle complaints and escalations with patience.
Follow process guidelines and quality standards.
Maintain accurate customer interaction records.
Meet assigned performance and customer satisfaction targets.
Required Skills
Mandatory BPO or customer service experience
Excellent English communication skills
Solid customer-handling and problem-solving abilities
Valuable listening and interpersonal skills
Basic computer knowledge
Comfortable working in a voice process
Who Should Apply?
Candidates with prior BPO/customer service experience, strong communication skills, and a customer-focused attitude are encouraged to apply.
Interested candidates can apply and attend the walk-in interview.
Employment Type
Full-time
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Pay: ₹34,000.00 - ₹50,000.00 per month
Work Location: In person
📌 Customer Service Executive Gurugram
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