Full job description

We are looking for highly motivated and experienced Travel Sales Agents specializing in the US travel market. This role involves selling and assisting customers with flights, hotels, car rentals, train tickets, cruises, vacation packages, travel insurance, and other travel-related services. The agent will also handle booking modifications, cancellations, refunds, and customer inquiries while maximizing revenue through upselling and cross-selling travel products.

Key Responsibilities:
Manage inbound and outbound sales inquiries related to US domestic and international travel.
Assist clients with current flight, hotel, car rental, train, cruise, and holiday package bookings.
Provide real-time travel support and assistance for existing reservations, modifications, cancellations, and rebooking.




Upsell and cross-sell premium services such as seat upgrades, extra baggage, lounge access, and travel insurance.
Stay updated with US airline policies (AA, Delta, United, Southwest, Amex etc.), hotel promotions, and travel regulations.
Handle refund requests, travel disruptions, and emergency assistance efficiently.
Work with Amadeus and online travel booking systems.
Meet and exceed sales targets, conversion rates, and customer service KPIs

Job Types: Full time, Permanent

Pay: ₹30,000.00 - ₹80,000.00 per month

Advantages:
Flexible schedule
Paid time off

Work Location: In person

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