Job Description – Telesales Executive

Company: Manju Groups
Position: Telesales Executive
Department: Sales
Employment Type: Full time
Location: [Location]
Experience: 0–2 years / Freshers can apply

Job Summary

Manju Groups is looking for an enthusiastic and result-oriented Telesales Executive to join our sales team. The candidate will be responsible for connecting with prospective customers over the phone, understanding their requirements, explaining our products/services, generating leads, and converting prospects into customers.

The ideal candidate should have excellent communication skills, a positive attitude, and the ability to build solid customer relationships.

Key Roles & Responsibilities
Make calls to new and existing customers.
Explain the company’s products and services to customers.
Understand customer needs and provide suitable solutions.
Generate recent leads through calls and follow-ups.
Follow up with customers and convert leads into sales.
Achieve the assigned sales targets.
Maintain customer details and call records.
Answer customer questions and provide the required information.
Build good relationships with customers.
Coordinate with the sales team when required.
Follow up on enquiries, quotations, and pending requirements.




Update customer and sales details in the company system/CRM.
Communicate with customers in a polite and professional manner.

Requirements & Skills
Good communication and interpersonal skills.
Good convincing and negotiation skills.
Positive attitude and customer-friendly approach.
Willingness to achieve sales targets.
Basic computer knowledge.
Good follow-up skills.
Ability to work both independently and as part of a team.
Good knowledge of English and Tamil.
Previous experience in telesales, telecalling, customer service, or sales is an advantage.
Freshers with good communication skills can also apply.

Key Performance Indicators (KPIs)
Number of calls made and connected.
Qualified leads generated.
Lead-to-customer conversion rate.
Monthly sales achievement.
Customer follow-up and response rate.
Customer satisfaction and relationship management.
Accuracy and timely updating of sales records.

Note

The above-mentioned roles and responsibilities are subject to change depending on the position, business requirements, organizational needs, and management decisions.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:
Cell phone reimbursement
Internet reimbursement

Work Location: In person

📌 Telesales Executive Vadapalani
🏢 Manju Groups
📍 Vadapalani